Relationship Executive
NASCO
Total years of experience :7 years, 0 Months
Handling personal lines and packaged policies -new business and renewals. Back end operations for assigned clients. Marine Certificate issuance. Documentation management
Visiting various insurance brokers to develop a progressive business relationship between brokers and Dar Al Takaful. Liaising with underwriters to to discuss market rates and provide best possible rates available for our clients. Analysing monthly business figures and providing feedback to management to improve figures based on broker feedbacks.
Managing Marine Insurance (Hull & Machinery) business line.
• Involved in Marketing for Marine Insurance, Freight Liability, Personal Accident Insurance.
• Framing Marketing Reports for various insurance covers/new business.
• Designing templates for marketing products and services.
• Customer Service
• Liaising with Insurance companies and Re-insurance companies to bind cover for Marine Insurance
• Liaising with accounts team to ensure monthly settlements for Marine Insurance
• Analyzing monthly business and providing solutions for concerns in Marine Department.
• Providing regular suggestions to improve business in Marine Department.
• Involved in Network Comparisons (Hospitals) for Medical Insurance
Qatar Insurance Company, Dubai
Customer Service Associate - Affinity, Retail, 19 May 2016 to 6 April 2017
• Handling Online General Insurance (Motor, Travel and Home)
• Manage QIC UAE online sales portal
• Offer customer service to QIC UAE Affinity clients
• Liaising with QIC UAE Call Centre, QIC Head Office in Qatar, Liaising with Underwriting and IT Team
• Online marketing support
• Organizing in Corporate promotional events/road shows
• Refer new sales opportunities to Managers
• Focus strongly on client retention
Met clients and evaluated requirement specifications, communicated these to the project teams at location and
created and executed the project plan.
Responsible for software testing, evaluating test requirements, creating and reviewing test plans and
determining test conditions.
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