Assistant Manager - Operations
Malayalam Tea & Produce Company
Total years of experience :22 years, 1 Months
Set, enforced, and optimised internal policies to
maintain responsiveness to demands.
Implemented process improvement to shape
organisational culture, optimise procedures for higher
efficiency and help company evolve and grow.
Introduced new methods, practices, and systems to
reduce turnaround time.
Identified and resolved unauthorised, unsafe, or
ineffective practices.
Developed and implemented strategies to maximise
customer satisfaction.
Negotiated contracts with vendors and suppliers to
obtain best pricing and terms.
Reduced financial inconsistencies while assessing and
verifying billing invoices and expense reports.
Monitored daily cash discrepancies, inventory
shrinkage and drive-off.
Managed purchasing, sales, marketing and customer
account operations efficiently.
Reported issues to higher management with great
detail.
Established positive and effective communication
among unit staff and organization leadership, reducing
miscommunications, and missed deadlines.
Hiring, onboarding and training of new hires to fulfill
business requirements.
Developed systems and procedures to improve
operational quality and team efficiency.
Managed inventory and supply chain operations to
achieve timely and accurate delivery of goods and
services.
Negotiated contracts with vendors and suppliers to
obtain best pricing and terms.
Reduced budgetary expenditures by effectively
negotiating contracts for more advantageous terms
Monitored project costs, developed job cost forecasts, managed cash flows.
Allotted project numbers when awarded and kept the documents in safe custody.
Prepared projects order book showing the value of projects in hand for reporting to the management.
Assessed and forwarded project overhead estimates in accordance with budgets.
Assessed, cleaned and closed out accounts with depleted funds upon project completion.
Reported and assessed project profitability to leadership.
Reviewed and approved timesheets for project employees.
Drafted, analyzed and submitted numbers in reports for auditors quickly and efficiently.
Experienced in liaising with project managers and CFO for ensuring smooth project operations.
Ensured timely submission of progress invoices as per project schedule for steady cash flow.
Contacted customers to immediately find resolutions for escalated issues.
Review invoices for appropriate documentation prior to payment
Provided journal entries and performed accounting on accrual basis for revenue recognition on percentage of
completion method.
Prepared working papers, reports and supporting documentation for audit findings.
Partnered with auditors to track errors and add contributions to maintain accuracy.
Reconciled accounts and reviewed expense data, net worth, and assets.
Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and
cash, and banking reconciliations.
Evaluated and improved financial records to make important business decisions.
Handled day-to-day accounting processes to drive financial accuracy.
Compiled general ledger entries on short schedule with 100% accuracy.
Partnered with auditors to track errors and add contributions to maintain accuracy.
Gathered financial information, prepared documents, and closed books.
Organized data into multiple spreadsheets to streamline data.
Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and
statements.
Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services
rendered.
Prepared and mailed invoices to customers, processed payments, and documented account updates.
Communicated and resolved disputes with clients regarding outstanding invoices, payments and
adjustments.
Maintained clean and organized files by keeping accounts payable records up-to-date.
Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
Coordinated with external auditors to resolve discrepancies.
Coordinated office supply ordering to avail materials for streamlined operations.
Verified items billed against items ordered and reconciled differences through follow-up with vendor.
Maintained accurate and complete documentation to facilitate accounting and filing functions.
Assisted management with annual expense plans to strategically track income or revenue.
Completed payroll functions to facilitate accurate and prompt staff payments.