praseeja Peter

• Managed client onboarding for 170+ clients, contract administration, and
communication workflows at Skyline Builders Real Estate LLC, enhancing
client satisfaction and streamlining project delivery timelines.
• Achieved repeat sales, contributing to a 25% increase in annual revenue.
• Coordinated project registration, escrow account setup, and compliance
documentation in accordance with UAE real estate regulations.
• Resolved client concerns and queries promptly, maintaining a 100% client
satisfaction rate.
• Prepared SPA documentation and ensured timely execution of the signing
process.
• Oversaw Oqood registration procedures, ensuring timely completion and
issuance of certificates to clients.
• Managed timely payment follow-ups to ensure efficient collections and
accurate fund allocation.
• Ensured accurate payment reconciliation to maintain financial accuracy and
reporting integrity.
• Prepared detailed project inflow reports, aligning them with escrow accounts
and supporting effective fund collection.
• Coordinated with sales, legal, finance, and project teams for seamless
operations.
• Conducted site inspections, documented snagging reports, and ensured all
identified defects were rectified prior to handover.
• Managed project updates, completion notices, and handover coordination.

• Managed client relationships, addressing queries and ensuring high service
standards.
• Maintained client records and documentation using CRM systems.
• Coordinated property handover processes, including scheduling and client
walkthroughs.
• Assisted in resolving customer concerns, improving overall client satisfaction.
• Supported project teams in documentation and compliance processes.
• Conducted follow-ups on service requests and ensured timely closure.

• Handled incoming calls, emails, and walk-in inquiries, addressing client
queries and ensuring high service standards.
• Maintained regular client communication, providing updates on project
progress.
◦ Resolved customer complaints promptly, improving overall client
satisfaction.
• Assisted in preparing and verifying legal documents, including agreements,
allotment letters, and possession certificates.
• Maintained accurate client records and ensured all documentation was updated
in the CRM system.
• Coordinated handover procedures and ensured smooth client transitions.
• Managed documentation and client files across multiple projects, handling
over 900+ client records.