Manager Treasury
Icici Bank
Total years of experience :11 years, 6 Months
At present working in Decentralized Retail Operational Group at Regional Processing Centre Jaipur of ICICI Bank Ltd.
Handling different assignments in Retail asset operation, Liability operation, Cash management, Customer relationship management, Audit Etc.
Very well versed in Finacle operating system, FCRM, Chequelite .
Responsible for handling day to day outward clearing operations at ICICI Bank.
Managing Operations like A/c opening, FD, Lockers, Forex etc.
Dealing with Saving Bank A/c’s, Current Deposit A/c’s & giving guidance, information to customer
Ensure complete KYC documentation with adherence to KYC standards & timely disburse the loan.
Timely processing of transactions & tracking suspicious transactions of customer.
Handling Fixed Deposit Section & giving information about ROI, Tenure to client & also fill up 15G/15H from customer.
Owning regulatory, audit, compliance and control measures at the branch.
Ensure compliance with the KYC policies and procedures of the Bank as stipulated from time to time
Responsible for the administration and daily operation of the bank.
Mainly responsible for assisting the branch manager and providing reports and statements of the daily work to the manager.
Worked as Technical Support Executive.
Responsible for support, monitoring and troubleshooting of dedicated systems and network connections.
Responsible for the technical support via e-mails and phone calls from customers and end users in troubleshooting and resolving system and connection related issues.
Troubleshooting of Data transfer, Connectivity and Operational failure.
Co-ordinating centers for service delivery support.
Reviewing Service Parameters.
Providing extended support to the ASC and IHD service.
Coordinating Sales and Service Related Issues