TECHNICAL SUPPORT
CSS.CORP LTD.
Total des années d'expérience :1 years, 2 Mois
Troubleshooting Desktop and Network related issues.
Working on BMC Remedy, within SLA Environment.
End user support for CTS internal Employee.
Coordinating with Onsite & Local Network Engineer.
L1 support for Network related issue/Tandberg/Polycom VC conference.
L2 support for Desktop, Windows, related troubleshooting and Installation.
Troubleshooting on Ads .MsOutlook2007/2010, IBM RAD installation.
Troubleshooting Cisco switch Port, Vlan, Ip related issues.
Working On Cisco switch 2960 access level configuration.
Technical support to Cigna US client regarding HPSM/CSC tickets, for Cigna Project..
Exam Institute University Year of Study Percentage RAO & NAIDU B.Tech (Computer Science and Engineering) ENGINEERING COLLEGE JNTU.KAKINADA 2006-2011 60 % A.P INDIA SSN.JR.COLLEGE XII A.P INDIA State Board 2003-2005 74 % SRI SURYA PUBLIC NOTE: I do have VISA i need only Offer Letter....
SRI SURYA PUBLIC SCHOOL GPA:70.43% A.P INDIA
