Senior Consultant
Qatar Rail
مجموع سنوات الخبرة :19 years, 8 أشهر
AbbVie Inc | Abbott Laboratories |
Brinker International | Ingersoll
Rand
PROFILE SUMMARY
• Senior Consultant with over 18 years of industry experience in enterprise-level IT
operations and management, Azure Cloud Services, Web Applications, and
different Web Platforms.
• Over 12 years’ experience in overseeing and managing enterprise projects while
coordinating project phases from development to installation as well the liaison
between clients, vendors, and consultants.
• Expert in Agile Project Management and Scrum principles & Waterfall
methodology and their applications in delivering projects on time, within the
defined quality, timescale, and budgets.
• Dedicated to business users’ satisfaction with focused delivery of technical
solutions
• Proven ability to resolve complex technical issues and optimize systems for peak
performance.
• Managed day-to-day operation of the Information Technology Services for over
1000 users and supervised 15-member application team includes SharePoint/Web
developers
• Evaluating employee performance and conducting performance appraisals to
ensure that employees are meeting job requirements and working towards career
development goals
• Implemented ITIL operations practices for change management, release
management, incident management, risk mitigation and bringing a level of
discipline to the systems operations and reducing system outages.
• Managing maintenance contracts, quotations, and purchases with vendors and
tracking the procurement & renewing of software licenses required for IT
Operations
• Highly adept in request of proposal development, vendor evaluation, technology
needs assessment & user training.
• Communicate with business stakeholders and identify the software/hardware
needs, developed appropriate yearly budget, and negotiated with vendors for
procurement.
• Proficient in designing technology components for enterprise solutions and
defining solution architectures and reference architectures with a focus on cloud
technologies
• Performed Techno-Manager role in the migration of Sharepoint 2019 intranet
portal to Sharepoint online and migration of on-premises enterprise applications to
Azure
• Experience in developing process models, defined/documented requirements,
functional specifications and implemented technology solutions as an internal
consultant