customer service executive
Sharaf Exchange
مجموع سنوات الخبرة :11 years, 10 أشهر
● Foreign exchange
● Handling remittance transactions locally and other countries.
● Responding to and resolving clients complaints and problems especially remittances.
● WPS salary deposit
● Ensuring cash balance at the end of the day.
● Handling transactions which are under compliance.
● Bills payment
▪ Carrying out large volumes of filing while retaining a good level of accuracy and efficiency.
▪ Handling opening, reactivation and closing of account.
▪ Rapidly responding to and resolving any problems of client’s account
▪ Coordinating office procedures.
▪ Making sure that information is quick and easy to locate.
▪ Preparing and issuing managers cheque.
▪ Foreign exchange
▪ Handling bills payment
▪ Deposits and withdrawals of client
▪ Managing electronic and printed files.
▪ Ensuring that tills balance up at the end of the day.
▪ Attending clients queries and complaints
▪ Prepare financial reports at the end of the month.
▪ Recordkeeping
▪ Booking of all expenses
▪ Marketing of prospect clients to avail our product and services.
▪ Manage and updating yearly clients information and documents.
▪ Manage and prepare all necessary documents needed for audit.
Accounting clerk - June 2010 - December 2011
Employers name - Celebes Agricultural Corporation
▪ Booking of all sales and purchases
▪ Manage inventory of all company’s supplies, equipment’s, furniture and fixtures
▪ Bank reconciliation
▪ Prepare monthly financial report