Front Desk Receptionist
Ultralasik Eye Center F.Z L.L.C
مجموع سنوات الخبرة :3 years, 0 أشهر
Country: United Arab Emirates
• Welcomed and greeted patients and visitors professionally.
• Assisted patients with forms and obtained consent for procedures.
• Maintained accurate patient records in the clinics database.
• Managed patient insurance information and collected necessary documents.
• Verified insurance coverage and obtained pre-authorizations for procedures.
• Communicated with patients about insurance coverage and expenses.
• Handled patient payments, processed invoices, and insurance claims.
• Coordinated appointments and managed the clinics calendar.
• Provided interpretation services for non-English speaking patients.
• Ensured patient appointments were scheduled eficiently.
• Gathered patient feedback and addressed complaints promptly.
• Maintained patient confidentiality and privacy.
• Created a positive environment for patients and visitors.
• Managed cash, card, and Tabby payments.
• Balanced cash register and secured payments at the end of the day.
Country: Tunisia
• Managed confidential customer profiles and accounts.
• Handled opening, closing, and maintenance of bank accounts.
• Processed loan and credit card applications.
• Implemented promotional ofers to attract and upsell products.
• Assisted customers with inquiries, transactions, and technical troubleshooting.
• Promoted banking products and services.
• Provided information on banking policies, procedures, and products.
• Maintained records of customer interactions and transactions.
• Educated customers on online and mobile banking options.
• Collaborated with other bank departments to ensure customer satisfaction.
Country: Tunisia
• Processed financial documents including purchase orders and invoices.
• Calculated costs and overall expenses.
• Collected and entered flight information into the system.
• Completed invoices and forms for aeronautical trafic.
• Oversaw accounts payable and receivable processes.
• Collaborated with departments to provide financial support.
• Reconciled bank statements and assisted with cash management.
• Provided administrative support to the accounting team.