Prema Rizwan Khan, Project Support Analyst Sr

Prema Rizwan Khan

Project Support Analyst Sr

CSG

Location
India
Education
Bachelor's degree, PGDBA
Experience
25 years, 9 Months

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Work Experience

Total years of experience :25 years, 9 Months

Project Support Analyst Sr at CSG
  • India
  • My current job since January 2016

Enhanced engagement and professionalism- Partnered with the Project Managers and program team in achieving objectives of the program. Also partnered in program planning, designing, integration, execution, monitoring, measuring and reporting

Project Analyst (Sr. Subject Matter Expert) at AMDOCS
  • India
  • November 2005 to February 2013

Handling People Engagement activities and analystic project under strategic programs
Responsibilities handled in the Program Office
➢ Attrition Control and People Engagement Program - Tracking & Measurement
• PEP (People Engagement Program) Dashboard - Tracking of Employee Development across the units and publishing to the Top Management
• Analyze risk and work out mitigation plan
• Tracking and measurement of achievements for various programs based on Targets
• Reconciling staffing data with HR along with input from India Management
• Preparing and publishing of Management dashboard on weekly basis with status on Attrition and Control measurements taken highlighting low areas
• Monthly Report - India Burn Out Analysis - highlighting WLB across the units
• Quarterly Report - Cross Unit Comparative and consolidated Exit Analysis for organization level in India
• Recording and publishing of MoM and tracking of Action Item arrived from the forum
• Interaction with unit leaders for various related information necessary for the analysis
• Documented guidelines for preparing various reports
➢ Work force allocation/ Space planning for offices in Pune & GGN
• Co-ordinated on projected Growth Numbers for India based on Actuals and hiring requirements
• Documentation and execution management of procedures on space for STPI & SEZ offices
• Approval authority for exception handling of movements
• SPOC for all staffing updates in India (~7000 employees in India)
• Growth & Cost optimization report management - Created resource cost reports for all business units. Band wise resource cost depicted with regard to baseline, current, projected & optimum as cost pyramids.

Steno-Secretary at FRONTIER TRADING
  • India - Pune
  • February 2002 to April 2004

Multi Level Marketing company (third in India's top ten Multi level Marketing Company) dealing in Magnetic therapy products, Herbals and Insurance. It consists of 21 branches and Distribution centers across the country.
Designation: Steno-Secretary, Reporting to MD

Responsibilities: • Co-ordination with all India branches for various information required by the top officials
• Generation of various reports on a branch level and for other branches
• Carrying out various assignments assigned by MD on a day-to-day basis

Transferred to Insurance Dept.
• Assisting Insurance department in various documentation process
• Follow up calls done with the clients and different insurance companies
• Generating reports on daily basis and forwarding to the Head office.

• Undergone insurance training program (product orientation) in life & non life from various insurance companies like Birla Sun Life, TATA AIG Life & Non Life, ICICI Prudential, LIC of India, Bajaj Allianz, SBI Life.

Secretary at ASSOCIATION FOR VOLUNTARY ACTION
  • India - Bengaluru
  • June 1993 to March 2001

Organisation: ASSOCIATION FOR VOLUNTARY ACTION & SERVICES (AVAS), BANGALORE June '93 - March '01
A NGO working for the rehabilitation and upliftment of slum dwellers of Bangalore city
Designation: Secretary, Reporting to Director

Responsibilities: • Maintaining and fixing appointment on Director's calendar.
• Assisting Director in Documentation and power point presentations
• Organizing Meetings & workshop on behalf of the Director
• Co-ordination of National & International level Forums
• Arranging of hotel & transportation for National & International visitors
• Communication & Co-ordination with Government bodies for legal procedures and appointments
• Documentation of work related articles for reference
• Disbursement of salaries to sub - workers
• Independent correspondence and maintaining files

Education

Bachelor's degree, PGDBA
  • at Symbiosis college of Distance Learning
  • June 2012

Specialization in Human Resources

Bachelor's degree, Advance diploma in Computer Integrated Management
  • at First Computers
  • June 2000

Computers with Management studies, Finance and Commerce as specialization

Bachelor's degree, BCOM
  • at St. Joseph's Evening College, Bangalore University
  • January 1997

Bachelor of Commerce (B'com) from St. Joseph's Evening College, Bangalore University - Second class obtained 1994-1997

Diploma, Secretarial practice
  • at St. Joseph's college of Business Administration
  • January 1993

Diploma in Secretarial practice from St. Joseph's college of Business Administration, Bangalore - First class obtained 1992 - 1993

Specialties & Skills

Association Management
Microsoft Excel
Project Documentation
Microsoft Office
Customer Service
ARTICULATE
CORRESPONDENCE
CUSTOMER RELATIONS
DISBURSEMENT
DOCUMENTATION
FAST LEARNER
SECRETARY

Languages

Hindi
Intermediate
English
Expert
Kannada
Beginner
Tamil
Beginner

Training and Certifications

(Certificate)
Date Attended:
April 2007
Valid Until:
April 2007
Internal Auditor (Certificate)
Date Attended:
October 2008
Valid Until:
November 2008