Sales And Business Development Manager
Al Nnabooda Chulia Facilities Management (Chulia Middle East)
Total years of experience :17 years, 8 Months
Expanded service uptake by tailoring management for industry leaders.
Unlocked new revenue with customized branding for high-value & new clients.
Enhanced sector leader upselling with AI-driven online strategies.
Used predictive analytics to uncover cross-selling opportunities.
Improved key account retention with cost-saving IoT and AI in CMMS.
Personalized CRM with AI, deepening loyalty among premium clients.
Leveraged existing relationships to attract high-value prospects.
Refined sales strategies, boosting team productivity with analytics.
Implemented flexible pricing to maximize existing & New client growth.
Aligned services with trends and feedback, meeting client expectations.
Innovated services by analyzing feedback, boosting satisfaction.
Co-developed solutions with leaders, opening new revenue channels.
Highlighted digital transformation benefits to encourage investment.
Launched advanced IFM solutions, strengthening our tech leadership.
Prioritized market leader needs, enhancing trust through service improvements.
Additional Roles and Contributions:
Operational Leadership: Drove operations with a focus on excellence.
Acting GM: Led strategy and team alignment.
Commercial Acumen: Excelled in negotiations and contracts.
IFM Expertise: Enhanced operations and client satisfaction.
Talent Management: Aligned staff with organizational goals.
Strategic Implementation:
Effective horizontal and vertical expansion.
Leveraged data for strategic decisions, utilizing a mix of direct outreach, digital campaigns, and industry events, anticipating further growth through targeted horizontal and vertical strategies.
Sector Impact:
Location and industry-specific strategies.
Delivered significant outcomes across Real Estate, OAM, Education, Healthcare, Retail, Hospitality, and Government, demonstrating broad sector effectiveness.
Innovative Growth Strategies: Developed and implemented innovative growth strategies to expand business reach and achieve organizational objectives.
Client Relationship Management: Cultivated and maintained strong relationships with existing clients, driving satisfaction and retention while identifying opportunities for upselling.
Business Development: Drove efforts to increase the client base through targeted prospecting and effective lead generation strategies.
Product Knowledge and Communication: Demonstrated in-depth knowledge of business products and value proposition to effectively communicate benefits to clients.
Business Proposal Crafting and Negotiation: Crafted persuasive business proposals and negotiated terms with stakeholders to secure profitable deals.
Business Analysis and Opportunity Mapping: Identified business strengths and customer needs through meticulous analysis, mapping out opportunities for growth and improvement.
Industry Trends and Research: Stayed abreast of industry trends and conducted research to identify potential income streams and business opportunities.
Contract Management: Drafted, reviewed, and managed contracts, ensuring compliance with legal and company standards.
Reporting and Data-Driven Decision Making: Provided comprehensive reports on successes and areas for improvement, leveraging data to drive strategic decision-making.
Bidding and Tendering: Executed bidding and tendering processes, enhancing success rates through experience and expertise.
Operational Efficiency: Oversaw operational activities and administration to streamline processes and optimize efficiency.
Team Leadership and Motivation: Led and motivated a high-performing team, fostering a collaborative environment to achieve collective goals.
Cost-Effective Strategies: Implemented cost-effective strategies while maintaining quality standards to maximize profitability.
Sales Analysis and Reporting: Conducted thorough sales analysis and reporting to track performance and identify areas for growth.
Pre-Qualification Procedures: Navigated pre-qualification procedures efficiently to ensure compliance and eligibility for projects.
Strategic Business Planning: Contributed to strategic business planning initiatives, driving initiatives that align with organizational objectives.
Job profile:
Setting the business development strategies, targets & tactics to secure the necessary business growth.
Building the company market position based on company growth target.
Innovate and modify the company offering modules in line with market needs.
Build good business partner relations with the Customers and get them to understand that they need the company's services enough to overcome any buying resistance that might derail the sales.
Ability to restructure the department, processes and teams to deliver objectives and enhance productivity.
Responsible for building new key customer relationships as well as identifying new business opportunities Involved in strategic and day-to-day operational responsibilities of soft & hard services.
Tendering, bidding & Price negotiation process to commercial and public sectors.
Provide guidance and leadership to department employees to ensure effective and efficient flow of work.
New business development and managing existing accounts & contracts renewals with satisfactory price.
Job costing, tenders, pricing and commercial documentation.
Planning for future development in line with strategic business objectives.
Managing and leading change to ensure minimum disruption to core activities.
Aiming at identifying, analyzing and recommending specific business opportunities for the profitable growth and diversification of FM.
Job Profile:
Maintain and nurturing existing FM Business, by ensuring renewal of Annual Contracts. Responsible for introduction of the FM Division to Developers, Owners Association Managers, individual customers and interested groups; thereby generate enquiries, meetings and interactions with business prospects; Ensure profitable growth and diversification of FM Business. Get additional business from different agencies for marketing their services through the FM Division by generating sources of revenue like advertisements, ATMs, tie-ups with different vendors, etc. within the Master Development. Prepare detailed business plan, so that goals and objectives are periodically reviewed. Discuss various Contract Project opportunities with Senior Management / Operations Department, and play an active role in determining strategies. Identify the expectations of the prospective clients, by obtaining relevant in depth information on future Projects, Bids / RFQ’s and design commercial proposals specific to each and every client. Identify target customers, periodically make presentations and develop relationships with decision makers Be an instrumental in achieving sales targets and to oversee the complete cycle from Contracts to Service Delivery, by regular interaction with the Operations Team to ensure that Contracts are delivered as per SLA’s. Utilize CRM tools to record the sales process, capture information and communicate with the sales team as leads are identified. Troubleshoot, resolve issues and liaise between the Main Contractors / Clients as required - play a pivotal role in the DLP Management Process. Actively participate in finding new alliances, Companies, Sub-contractors to enhance company’s position to be able to be a single source service provider. Attend workshops, trade shows & seminars to keep up-to-date on changes in the industry. Continue gathering market research & information throughout the life of the
With Gulf Commercial Corporation International (Saud Bahwan Group)
Job Profile:
•Direct Sales of Toyota Cars to the Individual/ Fleet & Export Customers. •Develop specific sales plans for each market in conjunction with Senior Management. •Implement marketing plans, prepare forecasts and ensure implementation of planned action. •Devise promotional plans and enforce advertising campaigns in order to boost up sales. •Identify new markets to penetrate and recommend strategic plans for increasing business. •Maintain the position in the market by constantly monitoring the competitors’ activities in order to review the set strategies & plan and implement changes as and when necessary. •Supervision of Import/Export documentation, logistics and FTZ formalities •Export LC Documentation & Negotiation. •Effectively manage relationships and feedback with outside vendors and clients to ensure product awareness are continuously enhanced.
Job Profile:
Promote Akbar Travel to existing and new corporate accounts and individual clients. Make sales calls with the objective of acquiring new and additional corporate accounts/clients and cash business, including Holidays and Leisure Maintain excellent relations with clients/customers and provide support and assistance ensuring that all travel requirements are handled efficiently Keep Operations Head informed about competitors and market trends/practices. Maintain sales call records and good relations with all locations Keep Operations Head informed about customer feedback and any complaints Liaise with Operations Head in formulating strategies aimed at obtaining specific high yield commercial accounts Solicit travel business on cash basis from individual clients/accounts Maintain and provide regular reports in prescribed formats. Assists in reconciliation of accounts & collections in coordination with Finance Department Ensure sales target are met in coordination with other team members.
Entrepreneurship Development, Operation Research, Strategic Management, Organizational Behavior and Business Communication, Marketing Management, Quantitative Analysis, productions And Supply Chain Management, Human Resource Management, Business Research Methods, Management Concepts and Functions, Strategic Management, International Marketing Management
Business Law, Business Tax, International Trade, Banking Theory and Practice, Costing, Industrial mathematics, Industrial Accounting
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