Facilities Manager
Al-Suwaidi Holding Company Limited
Total years of experience :18 years, 0 Months
Reporting to
Dual reporting: CFO and Dotted line reporting to Vice Chairman
In the present role I am responsible to lead Facility Management functions for Al-Suwaidi Group owned and leased facilities, this role requires me to manage FM service at a Strategic Level with direct reporting to Executive management. In brief, my responsibilities include:
Functional Responsibilities:
•Manage and oversee Facility planning, executing strategic plans for business units, Provide strategic inputs
to senior management / Business unit Heads for various real estate and facility service related needs.
•Manage facility operations, building maintenance, project and perform maintenance audits for facilities
•Mange Engineers, supervisors and FM staff : Responsible for Hard, Soft, BMS & Physical Security services
•Manage Supplier deliverables: Contractors & service providers - Monitor KPIs and service provider performance as per contract and service level agreement.
•Manage and Monitor: CAFM System for Asset management : Operation & maintenance plans, procedures
and standards for various Machineries as per manufacturer recommendation.
•Manage Customer relationship and their Service requirements
•Mange relation relationship with all Internal & External Clients - C Level executives, GMs etc.
•Develop manage and oversee Group capacity Plans & allocation, developmental plans and relocations
•Plan and Manage new fit outs, refurbishment or upgrade of projects
•Provide Engineering/Technical evaluation and approval for modification works
•Provide Automation plans and Technical review for any specific FM technology /security systems to
Enhance FM services across all business groups
•Develop and manage technical scope of works for Operations & Maintenance, Service level agreements for
Various MEP Machineries.
•Manage Building - Statutory requirement and government certifications for Facilities on yearly basis
•Managed Performance, development and Training of reporting staff
•Manage EHS, Emergency repose and BCP activities
Financial & Procurement Responsibilities:
•Manage lease and revenue for buildings that are leased to external customers
•Monitoring and managing, operational budgets, capital budgets
•Manage, evaluate and monitor all procurement requirements for Holding
•Managing lease and sub-lease for office premises, revenue management and revenue, billing for clients in
Leased facilities including contract renewals, utility billing and P&L for corporate office
Major Achievements:
• Successfully developed and FM policies, procedures and processes to underpin and standize Building
Operations, SLA's, KPI's, as per company standards and assuring proper implementation
• Implemented automation and upgrades in Front desk management, Service request management, remote
CCTV surveillance, Asset Management & BMS operations thereby improving efficiency of FM
Operations.
•Improved existing use of Oracle CRM for Inventory and PO management
•Success fully delivered Operational contingency plans (BCP), emergency response procedures (ERAP)
• Developed and Implemented preventive maintenance programs and all technical documentation for
Contractor services (Contractor & Construction guidelines).
•Introduced various sustainability measures across group
•Brought energy consumption of Energy by 20% from 2017 cost
•Reduced FM operational cost by 7% in 2019 by effective utilization of resources.
•Managed QMS ISO 9001: 2015 for 2 business units in group, managing standard process, Procedure,
internal audits, with zero non-conformities and variances.
Office Services (Real Estate & Facilities)
Reporting to
Vice President -Asia Pacific (Real Estate & Facilities)
•Managed all RE&F functions - Hard & Soft services, Procurement, Transport, Hot-desking for 2 software
Development center in India (Kerala & Tamil Nadu) with 2000 associates - Supervised 4 directs
•Managed EHS activities at regional level (India).
•Developed and Managed Budgets, Tracking Process, Vendor Score Cards for Pan India Operations
•Member for Pan India selection and evaluation of Pan India vendors for MEP Services
•Managed Setting up & Fit out Project Management activities for Trivandrum development center.
•Managed Supplier deliverables during defect liability & Warranty period, Managed supplier selection &
Service engagement for approximately 30+ services for new centers
•Was responsible for Collaboration with Various authorities & Local Government bodies for necessary
approvals for Operations
•Managed Project management of fit out for approximately 200, 000 sq. ft.
•Was responsible for scaling Support infrastructure of Trivandrum development center within a period of
1.5 year months from 50 to 1200 heads
•Developed and implemented various FM policies and Procedures at regional level.
•Managed corporate sustainability programs as per Target deliverables Location Manager for Oracle LCMT
And BCMP in Trivandrum & Chennai region.
Reporting to
Senior Manager - Projects
•Worked on an assisting role to Sr. Project Manager and COO in construction & Fit out activities from pile
Testing to handover of 1 Mln sq. ft. Multi tenanted IT Building at Info Park SEZ, Kochi,
•Supported Senior PM in leading project management for L&T’s Development projects in Kerala
•Worked with senior PM in implementing Leasing plans, Contracts and Lease administration.
•Managed space allocation and planning as per client requirements.
•Coordination with PM Head and Engineering Team for timely completion of projects, supplier performance management representing a client role
•Took lead to manage PMC team members & contactors for timely completion of fit out services offered to clients; executed fit out for more than 275, 000 sq. ft and main Data center for TCS, Kochi
•Collaborated with architect, consultants & contractors for HVAC, Electrical, FAS/ FPS, Networking & PMC; coordinated with government and statutory authorities for the smooth operations of Projects
•Managed Client relationships
•Successfully managed roll out and mobilizing integrated facility services offered to clients through in-
House management team and multiple facility service vendors for a period of 3 years on completion of
Project.
•Played a key role in executing preventive & predictive maintenance programs as per schedule through
Selection of competent service providers;.
•Administered vendor sourcing and performance management (KPI vs. SLA), invoices management for
service providers and vendors, facility expenditure budget management.
As a part of the engineering project we had redesigned the coal conveyer system to improve production efficiency of a psper mill, the project ha brough down cosideramke improvement in the production line.
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