Sales Manager Leisure and Groups
voco Bonnington Dubai JLT
Total years of experience :13 years, 7 Months
Handling Groups Leisure in terms of rooms (Chinese Clients and DMC) and Groups Corporate
Ensure all requirements of the clients are met. Create and provide best practices for groups and events services
department
Drive the Team the total revenue (Rooms and Events) proactively drive opportunities based on the set sales strategies
and financial targets, negotiating optimum rate for the benefit of business
Preparing and sending out contracts, credit facility applications, rates, promotions, close out dates and any related
information concerning each hotel clients and accounts.
Entertain guests for meetings, outlet experience, Site inspection and to promote the hotel experience.
Action inquiries via call, emails, MI Leads, OneSource and C-events and walk in clients for events.
Blocking events, meetings and group booking in the system.
Meet clients to run through their event from preparation to the requirements including menus.
Ensure that complete description of event hall is given including the size of hall, platforms and the provided equipment to
avoid any difficult situation on setting up.
Conduct groups meeting to check on what the upcoming events are and how to ensure we don’t lose any business.
Identifies business opportunities by identifying prospects and evaluating their position in the industry, researching and
analyzing sales options.
Focusing on growing and developing existing clients, together with new business.
Sells the product by establishing contact and developing relationship with prospects, recommending solution.
Maintain relationship with clients by providing supports, information and guidance, researching and recommending new
opportunities, recommending profit and service improvements.
Identifies product improvement or new products by remaining current on industry trends, market activities and
competitors.
Prepares reports by collecting, analysis, and summarizing information.
Maintains quality service by establishing and enforcing organization standards.
Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications,
establishing personal networks, participating in professional societies.
Contributes to team effort by accomplishing related result as needed.
Handling Groups Leisure in terms of rooms (Chinese Clients and DMC) and Groups Corporate
Ensure all requirements of the clients are met. Create and provide best practices for groups and events services
department
Drive the Team the total revenue (Rooms and Events) proactively drive opportunities based on the set sales strategies
and financial targets, negotiating optimum rate for the benefit of business
Preparing and sending out contracts, credit facility applications, rates, promotions, close out dates and any related
information concerning each hotel clients and accounts.
Entertain guests for meetings, outlet experience, Site inspection and to promote the hotel experience.
Action inquiries via call, emails, MI Leads, OneSource and C-events and walk in clients for events.
Blocking events, meetings and group booking in the system.
Meet clients to run through their event from preparation to the requirements including menus.
Ensure that complete description of event hall is given including the size of hall, platforms and the provided equipment to
avoid any difficult situation on setting up.
Conduct groups meeting to check on what the upcoming events are and how to ensure we don’t lose any business.
Identifies business opportunities by identifying prospects and evaluating their position in the industry, researching and
analyzing sales options.
Focusing on growing and developing existing clients, together with new business.
Sells the product by establishing contact and developing relationship with prospects, recommending solution.
Maintain relationship with clients by providing supports, information and guidance, researching and recommending new
opportunities, recommending profit and service improvements.
Identifies product improvement or new products by remaining current on industry trends, market activities and
competitors.
Prepares reports by collecting, analysis, and summarizing information.
Maintains quality service by establishing and enforcing organization standards.
Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications,
establishing personal networks, participating in professional societies.
Contributes to team effort by accomplishing related result as needed.
• Builds business by identifying and selling prospects; maintaining relationships with clients.
• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
• Sells products by establishing contact and developing relationships with prospects; recommending solutions.
• Maintains relationships with clients by providing support, information, and guidance;
• Prepares reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops;
• Contributes to team effort by accomplishing related results as needed.
1. Cottonopolis Intl FZCO Nov 13, 2011 to Present
Address: DSO Dubai -United Arab Emirates
Worked as Sales Coordinator and Receptionist cum Secretary
MAIN DUTIES:
In-coming enquiries
• To respond quickly and efficiently to all in-coming sales enquiries, by telephone, fax and email, preparing brochures and sample as required.
• Preparing and sending quotation to customer as well as follow up the status.
• Maintaining a healthy relationship with existing customers while opening up fresh customers.
• Supporting the sales team in attaining sales targets.
• Communicating with sales team for status of order and position of sales.
• Providing sales and administrative support involving efficient handling of top and confidential agreements.
• Providing inputs and ideas into marketing enterprises and subsequently promote them and monitor responses.
• Preparing monthly, weekly or daily sales analysis.
• Updating the status of sales order in the database.
• Preparing Delivery Note and Invoice
• Preparing Purchased Order
Other duties may include as Receptionist/Secretary
• Attending all the incoming calls and deliver an excellent customer service at all times
• Organizing and storing paperwork, documents and computer-based information;
• Photocopying and printing various documents, sometimes on behalf of other colleagues.
• Ordering and maintaining stationery and equipment supplies;
2. Signoria Hospitality Fzco May 25, 2008 to July 29, 2011
Address: International City Dubai -United Arab Emirates
Worked as Sales Coordinator and Receptionist cum Secretary
• Maintaining a healthy relationship with existing customers while opening up fresh customers.
• Providing sales and administrative support involving efficient handling of top and confidential agreements.
• Supporting the sales team in attaining sales targets.
• Communicating with regional sales team for status of order and position of sales.
• Providing inputs and ideas into marketing enterprises and subsequently promote them and monitor responses.
• Preparing monthly, weekly or daily sales analysis.
• Preparing proposals, agreements, sales reports, and presentations.
• Updating the status of sales order in the database or computer.
• Collecting, analyzing, evaluating and accounting the information in order to increase productivity of sales.
• Monitoring the trends and evaluating the performance assessed against monthly sales goals.
• Maintaining an efficient work environment.
• Promoting the facilities of the organization to fresh and existing customers through a proactive approach.
• Coordinating and responding to all requests of internal meetings.
• Assisting in the implementation of sales strategy as prepared by the Sales event manager.
• Attending network and promotional events to develop and maintain contact with potential clients and professional bodies
2. Boie Inc. Dec 17, 2007 to April 2008
Address: 520 Alamza Rd Alabang Las Piñas City Philippines
Worked as Finance (Credit and Collection Clerk)
-Responsible for monitoring and ensuring the completeness of the required documents for new customer.
-Responsible for monthly printing of A/R Aging Report
-Preparing Demand Letters for delinquent customer as well as
Doing Zuelling Sales Reconciliation.
-Monitoring of Over 90 days aging or receivables
3. Chiyoda Integre Philippines July 03, 2007 to Dec. 16, 2007
Address: Unit 1, EPI Bldg., Philips cor. Binary
St., Brgy. Diezmo, Cabuyao, Laguna Philippines
Worked as Planning and Control Staff
- Responsible for Production Scheduling
- Monitoring of Delivering schedule
- Monitoring of level of materials in warehouse
- Coordinating with Purchasing Dept and Warehouse in terms materials
3. Interphil Laboratories, Inc. Sept. 9, 2006 to Feb. 15, 2007
Address: Canlubang Industrial Estate, Bo. Pittland,
Cabuyao, Laguna, Philippines
Worked as Finance (Billing and Collection Staff) & Inventory Clerk
- Responsible in collection status
- Responsible for monthly report of statement of account
- Responsible for Sales Invoicing for the customer
4. Fujiyaha Electric Devices and Components June 2005 to July 10, 2006
Address: Silangan Industrial Park, Canlubang,
Calamba City, Laguna, Philippines
Worked as Sales and Marketing Staff
- Sales and Marketing is responsible for selling and promoting the
Company's products to all possible segment of the market.
- Contact and offer Company product by telemarketing.
- Responsible in collection status, make statement of account
Received Bachelor of Science in Computer Science in 2005 at STI College - Calamba City, Laguna, Philippines.. TRAININGS ATTENDED 1. On the Job Training Department of Labor and Employment (DOLE) Legal Department Andenson Bldg. I Parian, calamba City, Philippines Data Encoder, Filing