Priya Gopal

• Manage full HR operations for multi-brand F&B business, supporting 50+ employees across
teams
• Act as a key HR partner to management, advising on workforce planning and staffing
strategies.
• Lead recruitment strategy and execution, ensuring timely hiring aligned with business needs
• Drive manpower planning and workforce optimization to control costs and improve
efficiency
• Manage end-to-end employee lifecycle (onboarding, performance support, offboarding).
• Ensure full compliance with UAE labor law, MOHRE regulations, and company policies.
• Oversee visa processing, labor contracts, Emirates ID, and government documentation.
• Handle employee relations, grievances, and disciplinary actions.
• Support performance management cycles including appraisals and development planning
• Track and report HR KPIs (turnover, hiring timelines, absenteeism).
• Develop and implement HR policies, SOPs, and process improvements.
• Lead employee engagement initiatives to improve retention and performance.

Key Responsibilities:

Managed end-to-end recruitment for a chain of restaurants and a central kitchen, including roles such as kitchen staff (commis, stewards, kitchen helpers), service staff (servers, supervisors), and support functions (call center agents, accounts, HR, operations, area managers).

Collaborated with local and overseas recruitment agencies to source qualified candidates.

Conducted candidate screening, interviews, trial shift coordination, offer letter issuance, and onboarding.

Handled visa processing for Free Zones (DMCC, DSO) and LLCs, including new and renewal applications, Emirates ID, Occupational Health Check (OHC), and certifications (Fire Fighting, First Aid, PIC/BFH).

Managed HR portals such as DMCC, DSO, MOHRE, and GDRFA.

Coordinated with PROs for medicals, ID, and employment formalities.

Administered employee benefits including medical insurance, claims, workmen compensation, and overtime tracking.

Maintained HR reports covering expenses, compliance, inventory, and hiring summaries using Paytrax and Excel.

Scheduled and managed casual staff as per operational requirements.

Handled uniform inventory management and procurement.

• Managed HR operations for 400+ employees across 12 outlets and multiple entities (DMCC,
DSO, LLC)
• Partnered with senior management to align HR strategy with business goals.
• Led high-volume recruitment and bulk hiring campaigns.
• Played a key role in workforce planning and staffing optimization.
• Managed complete employee lifecycle (onboarding, transfers, promotions, exits).
• Ensured 100% compliance with UAE labor laws. minimizing risks
• Implemented Paytrax HRIS, improving HR reporting accuracy and efficiency
• Generated HR dashboards and analytics reports for decision-making
• Managed employee relations, conflict resolution, and disciplinary processes.
• Supported payroll coordination (attendance, overtime, leave validation).
• Handled visa processing, renewals, and compliance documentation.
• Contributed to employee engagement and retention strategies.

• Led end-to-end recruitment across multiple clients and industries.
• Managed high-volume hiring targets under tight deadlines.
• Built strong talent pipelines, reducing time-to-fill.
• Conducted interviews, salary negotiations, and onboarding.
• Managed multiple client accounts simultaneously.
• Improved client satisfaction through consistent delivery.