Manager
Atria Convergence Technologies Pvt Ltd
مجموع سنوات الخبرة :8 years, 4 أشهر
o Partner with business on workforce planning, succession planning, and skills assessment
o Review and analyze business unit data to identify trends and recommend solutions to improve performance, retention, and employee experience
o Work with line managers and employees to address all types of employee relations issues ensuring a balance in representing all parties’ interests
o Assess business unit’s human resources training needs and conduct 1:1 and/or group training sessions as appropriate
o Implement/administer/interpret corporate policies/programs/procedures
o Plan, manage and provide continuous improvement to all aspects of the client organization and leadership review process and the strategic objectives therein. This includes both annual and mid-year processes which focus on performance management and talent development.
o Partner with managers to retain, develop and motivate people to achieve their fullest potential.
o Working with business groups assess, create and implement innovative solutions for a variety of employee engagement initiatives within client group
o Work with the First level front line managers to build an engagement level and team effectiveness on the ground.
o Work with OD, Total Rewards and Employee Relations COE to drive right practices and interventions at right time to engage, retain and develop talent.
o Conceptualize, design and implement Talent strategy in line with Business Priorities of the Business Group
o Design and implement plans and methods that would promote ACT brand internally as Great Place to Work through innovative actions and initiatives.
o Have a pulse of things on ground to sense things at early stage and address problems and challenges proactively on the ground.
o Coach and advice Business Leaders and Front line Managers on Talent related aspects and build organization capability.
o Provide ongoing support to the leadership team on human resources related matters, policies and procedures
o Provide compensation support including salary planning, approval of salary actions, promotions and job re-leveling
Handle a team of 10 members
•Plan, direct, supervise and coordinate work activities of subordinates and staff relating to employment, compensation, labor and employee relations.
•Recruitments and Selection of candidates across 4 verticals in PCH Group of companies
•Responsible for Referral checks and issuing Offer letters
•Conduct Inductions, Orientations for new hires
•New Hire Training and Process Knowledge Transfer, Preparing and maintaining the Training Calendar for the 4 verticals
•Handling employee database (both in soft form and files management)
•Managing advance salary, Ad hoc bonuses, loans.
•Leaves and attendance management
•Prepare reports and recommend procedures to reduce absenteeism and turnover.
•Assist in Payroll management
•Liaison with various consultants
•Modifying and implementing HR Policies and communicating them across the organization at all levels.
•Administering disciplinary procedures.
•Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work related problems.
•Conduct Exit interview process and prepare employee separation notices and related documentation
•Responsible for the Full and Final settlement of resigned/ex- employees.
Additional Responsibility:
•Preparation of all MIS reports to monitor business performance closely and to take timely corrective actions.
•Oversee the development and the creation of Company's Key Performance Indicators (KPIs), for performance monitoring and quality measurement purposes.
•Strategically plan for business improvement with analysis and timely monitoring of performance.
•Manage the performance analysis and reporting of Company, Business lines and Projects.
•Establish performance standards that describe what constitutes below-average, average and above-average performance, in coordination with the VP - Marketing and Strategic Planning.
•Assist and Maintain in the implementation of the Balanced Score card concepts and practices, to ensure effective links to the overall organizational performance across all business functions - divisions and departments.
•To assist the CEO in reviews & follow up the stages of implementation of various company vide programs by following up with senior management by coordination.
•To help create management performance patterns by coordinating with heads of departments.
•Set-up Systems in place to improve operational efficiency.
•Develop operational excellence for company having multiple businesses.
•Work in co-ordination with CEO and VP-Marketing for the strategy and planning for future opportunities of the business.
•Maintain high standards of confidentiality and ethics to safeguard commercially sensitive information.
o Handled a team of 5 members reporting directly to MD
o Prepare the budget of human resources operations.
o Handling entire gamut of recruitment activities for the organization, using various tools like job portals, head hunting and Employee Referrals.
o Inform potential applicants about facilities, operations, benefits, and job or career opportunities in organizations.
o Maintaining attendance of employees.
o Assisting Payroll In charge in payroll Administration.
o Conducting reference checks before extending the offers.
o Conducting joining formalities like Induction and orientation for the new joinees.
o Data base management, MIS, and internal auditing.
o Maintaining the database of candidates for further references using MS Excel.
o Team member in framing organization’s policies and processes.
o Recording and maintaining MIS reports for all collections made in Accounts Receivable.
o Train Level 1 & Level 2 associates in accounts payable process
o Conduct sessions & training classes
o Conduct best practice sharing & employee process knowledge tests
o Barge calls & give feedback with points to improvise
o Worked with the accounts payable department of clients in resolving unpaid invoices.
o Worked to provide customized solutions to the customers in terms of billing, invoicing, installation and delivery of the computers.
o Maintained database and accounts of large clients.
o Worked to reduce the seriously past due invoices, like in the 150+ days past due.
o Organized a work group which worked to decrease the number of invoicing issues.
o Maintain regular weekly updates on the complete portfolio and update the same to the counterparts in USA.