Priyanka Binil, CUSTOMER RELATIONS OFFICER

Priyanka Binil

CUSTOMER RELATIONS OFFICER

Sobha

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, BTech in Civil Engineering
Experience
11 years, 2 Months

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Work Experience

Total years of experience :11 years, 2 Months

CUSTOMER RELATIONS OFFICER at Sobha
  • United Arab Emirates - Dubai
  • My current job since August 2013

Post Sales Customer Relationship
Co ordination between Customer and Project team regarding Customization
Site visit
Technical Support to customers
Monthly report of work progress to customers
Customer Grievance redressal
Follow up on payment collection
Resolve customer issues

Quantity Surveyor at Capital Engineering Consultancy
  • United Arab Emirates - Sharjah
  • June 2013 to July 2013

-Taking the quantity of steel sections of the Louvre Abudhabi building
-Developing strong relationship with the clients and contractors

Site Engineer at Forms Builders and Developers
  • India
  • January 2012 to March 2012

-Overall site management and planning
-Conducting day to day supervision
-Prepare weekly and monthly reports
-Setting out of layout
-Coordination in interpreting drawings on worksites.
-Execute all types of Civil works as per drawings and standard
-Arrangement of material and labour as per daily requirements
-Discussing the requirements of the Clients
-Preparation of quantity for various materials

Education

Bachelor's degree, BTech in Civil Engineering
  • at NSS College Of Engineering, Palakkad
  • July 2011

Specialties & Skills

Issues Resolution
Customer Satisfaction
Client Handling
Microsoft Excel
Communication Skills
AutoCAD
Communication Skills
MS Project
IT Skills
MS office
Relationship building

Languages

English
Expert
Malayalam
Expert
Hindi
Expert
Arabic
Beginner
Tamil
Intermediate