priyanka mehandiratta

Lead and supervise large cabin crew teams on every flight, taking full accountability for
passenger safety, comfort, and service standards.
• Serve as the designated authority for leadership and emergency decisions on board, ensuring
rapid, effective responses to in-flight situations.
• Author detailed in-flight safety and service reports, supporting operational quality tracking and
regulatory compliance.
• Mentor and coordinate junior crew members, reinforcing SOP adherence and consistent 5-star
service delivery.

• Delivered a 5-star, white-glove experience to First and Business Class passengers on
international long-haul routes.
• Acted as key liaison between the flight deck and cabin crew, ensuring seamless communication
during all flight phases.
• Authorized to make independent leadership decisions on board, maintaining safety and service
excellence at all times.

• Provided attentive, high-quality customer service while safeguarding passenger comfort and
safety throughout each flight.
• Gave dedicated care to passengers with special needs, including children, elderly, and
passengers with disabilities.
• Trained and certified in emergency and security procedures, including first aid administration
to passengers.
• Consistently performed safety drills and duties in strict accordance with Standard Operating
Procedures.