آمال محمد المقرن, Supervisor communication and telemarketing management

آمال محمد المقرن

Supervisor communication and telemarketing management

MUEEN Recruitment

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Preaching and Media
Experience
8 years, 11 Months

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Work Experience

Total years of experience :8 years, 11 Months

Supervisor communication and telemarketing management at MUEEN Recruitment
  • Saudi Arabia - Riyadh
  • My current job since March 2016

Descriptions for this job as follows:
• Supervising Call Center’s staff and providing them with training on receiving customer’s phone calls.
• Creating daily, weekly and monthly reports for Sales’ Department and Call Center.
• Managing Social Media Accounts.
• Supervising Marketing and Phone Sales, as well as training staff on these tasks visiting customers to discuss and solve problems.
• Supervising creating marketing and phone sales reports and providing the staff with assistance when needed evaluation the quotations & determine the suitable offer.
• Following up on phone sales quality via continuous evaluation for the communication skills efficiency of staff and providing them with assistance when needed.

Marketing and Public Relations Department Manager at TRC C.O
  • Saudi Arabia - Riyadh
  • September 2015 to March 2016

Descriptions for this job as follows :
Managing Social Media Accounts.
Creating Presentations for the company’s products and marketing them.
Creating annual marketing plans and assigning tasks for sale representatives
Creating annual reports for Commercials
Make schedule for the interviews and contact the applicants
Creating annual reports for advertisements through social media accounts
Making interviews with candidates who will work for the company
Following-up on the designers’ work and giving notes on the designs when needed

Women's Department manager at PRO DIMENSION
  • Saudi Arabia - Riyadh
  • June 2015 to January 2016

Descriptions for this job as follows :
 Managing Social Media Accounts
 Finding new customers and creating historical analysis for cooperation opportunities
 Creating Presentations for the company’s products, potential customers and new customers. Also, scheduling appointments for visitations.
Organizing the official letters and archiving the documents

Education

Bachelor's degree, Preaching and Media
  • at Imam Muhammad ibn Saud Islamic University
  • May 2014