آمال محمد المقرن, Supervisor communication and telemarketing management

آمال محمد المقرن

Supervisor communication and telemarketing management

MUEEN Recruitment

Lieu
Arabie Saoudite - Riyad
Éducation
Baccalauréat, Preaching and Media
Expérience
8 years, 10 Mois

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Expériences professionnelles

Total des années d'expérience :8 years, 10 Mois

Supervisor communication and telemarketing management à MUEEN Recruitment
  • Arabie Saoudite - Riyad
  • Je travaille ici depuis mars 2016

Descriptions for this job as follows:
• Supervising Call Center’s staff and providing them with training on receiving customer’s phone calls.
• Creating daily, weekly and monthly reports for Sales’ Department and Call Center.
• Managing Social Media Accounts.
• Supervising Marketing and Phone Sales, as well as training staff on these tasks visiting customers to discuss and solve problems.
• Supervising creating marketing and phone sales reports and providing the staff with assistance when needed evaluation the quotations & determine the suitable offer.
• Following up on phone sales quality via continuous evaluation for the communication skills efficiency of staff and providing them with assistance when needed.

Marketing and Public Relations Department Manager à TRC C.O
  • Arabie Saoudite - Riyad
  • septembre 2015 à mars 2016

Descriptions for this job as follows :
Managing Social Media Accounts.
Creating Presentations for the company’s products and marketing them.
Creating annual marketing plans and assigning tasks for sale representatives
Creating annual reports for Commercials
Make schedule for the interviews and contact the applicants
Creating annual reports for advertisements through social media accounts
Making interviews with candidates who will work for the company
Following-up on the designers’ work and giving notes on the designs when needed

Women's Department manager à PRO DIMENSION
  • Arabie Saoudite - Riyad
  • juin 2015 à janvier 2016

Descriptions for this job as follows :
 Managing Social Media Accounts
 Finding new customers and creating historical analysis for cooperation opportunities
 Creating Presentations for the company’s products, potential customers and new customers. Also, scheduling appointments for visitations.
Organizing the official letters and archiving the documents

Éducation

Baccalauréat, Preaching and Media
  • à Imam Muhammad ibn Saud Islamic University
  • mai 2014