Rawan Alalwy, HEAD OF HR

Rawan Alalwy

HEAD OF HR

FIRST NET GULF COMAPANY.

Location
Saudi Arabia - Riyadh
Education
Diploma, A DIPLOMA IN HUMAN RESOURCES
Experience
19 years, 7 Months

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Work Experience

Total years of experience :19 years, 7 Months

HEAD OF HR at FIRST NET GULF COMAPANY.
  • Saudi Arabia - Riyadh
  • My current job since January 2023

• - Implementing the provisions contained in the human resources regulations, in terms of the violations and violations that occur in the company by employees.
• - Disbursing salaries, entitlements, and advances, preparing and submitting reports, and providing the most complete administrative services affiliated with the Human Resources Department.
• - Supervising the steps to implement the annual plan for training and developing the companys employees, in addition to supervising the program for periodic leaves allocated to employees and preparing the program as well.
• - Coordination with other departments to work on preparing customized plans for training employees and developing the capabilities of cadres.
• - Assume the task of signing and documenting contracts for new employees, in addition to verifying the availability of legal standards of compliance related to the companys employees.
• - Opening the files assigned to the companys new employees and supervising the procedures for appointment and the steps to complete them.
• - Work on developing company policies in addition to developing standard procedures for the unit.
• - Approving and signing vacations and departures, nominating qualified persons, following up on attendance and absence, and acting as a liaison between management and employees.
• - Save all documents and data related to employees, update them permanently and in an organized manner, and ensure the preservation process of these documents and data.
• - Preparing the annual plan for employment and also coordinating with other departments, in order to work on identifying the companys special needs.
• - Assume the task of selecting skilled and competent workers.
• - Supervising and managing all tasks related to the Human Resources Department.

HR MANAGER at Saleh Ibrahim Aqeel Al-Gain
  • Saudi Arabia - Riyadh
  • August 2021 to January 2023
HR MANAGER at SIG (SALAH IBRAHIM AQEEL AL-GAIN ESTABLISHMENT
  • Saudi Arabia - Riyadh
  • August 2021 to January 2023

QAIN CAR MAINTENANCE CENTER & SHAFA GROUPS.
• - Develop and change work on repair points, solve problems and reduce them.
• - Designing the organizational structure and the administrative hierarchy of the institution and updating it periodically in accordance with the administrative principles and the Saudi work system.
• - Approving and signing vacations and leaves, nominating qualified persons, following up on attendance and absence, and representing a link between management and employees.
• - Paying salaries, dues, and advances, preparing and submitting reports, and providing administrative services to the fullest extent of the Human Resources Department.

Customer Service Manager at Salasa company
  • Saudi Arabia - Riyadh
  • May 2020 to September 2021
SENIOR CUSTOMER SERVICE DEPARTMENT at JERAISY COMPANY (RIYADH HOUSE)
  • Saudi Arabia - Riyadh
  • May 2019 to October 2020

• - Receiving calls and mail messages for maintenance requests with companies and government departments (contracts), sending them to the technical department, and following them up as soon as they are completed.
• - Finding solutions and periodic communication to raise the quality of work, evaluating the operations department after completion, supervising the number of existing requests, and submitting notes to supervisors.

CUSTOMER SERVICE MANAGER at Jeraisy Company
  • Saudi Arabia - Riyadh
  • April 2019 to July 2020
CUSTOMER SERVICE MANAGER at SALASA ALOFOQ COMPANY
  • Saudi Arabia - Riyadh
  • January 2010 to January 2020

• -PREPARING AND SUBMITTING SALES REPORTS, MONITORING AND UPDATING INVENTORY, SOLVING PROBLEMS WITH THE OPERATIONS DEPARTMENT, AND FOLLOWING THEM UP.
• -RAISING THE COLLECTION OF FINANCIAL CLAIMS WITH THE CONCERNED DEPARTMENT AND MONITORING THE PROCEDURES FOR COMPENSATION AND PAYMENTS.
• - MONITORING THE WORK OF THE OPERATIONS DEPARTMENT AND RAISING THE QUALITY OF WORK TO REDUCE ERRORS IN THE OPERATIONS DEPARTMENT, FINDING SOLUTIONS AND SHARING THEM TO BE WORKED ON, COMMUNICATING WITH LOGISTIC COMPANIES, FOLLOWING UP ON REQUESTS, SOLVING EXISTING PROBLEMS AND COMPENSATION.

Administration Assistant at Kidoun Medical Clinic
  • Saudi Arabia - Riyadh
  • July 2018 to April 2019
PATIENT AFFAIRS DEPARTMENT at KIDOUN MEDICAL CLINIC
  • Saudi Arabia - Riyadh
  • July 2018 to January 2019

• - RECEIVING CALLS, BOOKING, AND CONFIRMING APPOINTMENTS.
• - SCHEDULING APPOINTMENTS WITH PATIENTS AND DOCTORS.
• - MAKING AND SIGNING CONTRACTS AND TREATMENT PLANS.

Education

Diploma, A DIPLOMA IN HUMAN RESOURCES
  • at الغرفه التجارية
  • December 2021
Bachelor's degree, BACHELOR OF SPECIAL EDUCATION,
  • at King Saud University
  • January 2018

Specialties & Skills

OPERATIONS
MANAGEMENT
ORGANIZATIONAL STRUCTURE
SCHEDULING
COORDINATING
CUSTOMER SERVICE
MFG/PRO (ERP)

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

courses: Human Resources Course (280 hours), ALKALEEJ TRINING & Education (Certificate)
Date Attended:
June 2019