مشرف مبيعات وتسويق
أبار وأولاده الغذائية
مجموع سنوات الخبرة :19 years, 4 أشهر
Responsibilities:
• Accountable for driving new client acquisition and retention, growing market share and balance sheet growth, and fostering client and employees satisfaction to meet or exceed branch sales and service goals.
• Accountable for marketing products and services to generate profitable revenue by calling on small businesses and networking in the market.
• Partner with a referring business to all lines of business partners including, but not limited to, retail, cash management, and commercial lending to meet the client needs.
• Maintain operations and profitability of the branch including effective risk management and compliance with all company policies, procedures regulations, and loss prevention controls.
• Utilize leadership and management sales skills to promote sales culture and accountability by setting a high standard of sales and service and effectively and consistently coaching and training individual team members.
• Develop teams by setting performance standards, monitoring results, providing training, coaching, and general feedback and complying with all personnel and management policies and procedures including scheduled reviews, disciplinary actions, hiring and terminations.
• Design, implement and monitor the branch’s business and marketing plans which would have a 1 year timeframe.
• Focus on the achievement of an agreed business plan and local marketing plans.
• Monitor and analyse growth, sales, service, expense and ROE results for the branch.
• Identify and implement corrective activity where performance gaps exist within budgeted targets.
• Manage the operational controls of the branch to align with local business and marketing plans such as resourcing, sales focus, operating hours, credit quality, complaints resolution.
• Solve problems and address internal and external client issues and complaints in accordance with firm policy and regulatory requirements.
• Lead, train, coach and motivate branch staff in effective sales, service and credit quality methodologies.
• Provide development opportunities for the staff in the branch to allow the achievement of current and future objectives and desired staff satisfaction results.
Branch operations
• Defined monthly, quarterly sales target for the branch and delegate work accordingly to the branch staff.
• Managed and supervised brnach employees; responsible for day-to-day supervision and leadership
• Maintained and oversaw all brnach procedures and processes and ensure adherence to it.
• Implemented sales and marketing startegies across region to attract new customers.
• Assisted with customer service and satisfaction.
Sales Supervision
• Corodinated the daily activities of sales representatives engaged in promoting and selling food products by phone or mail.
• Recommended changes to current sales techniques or procedures based on team performance and new selling techniques.
Responsibilities:
• Delivered sales presentations to a range of prospective clients.
• Studied clients needs and accordingly suggested products.
• Coordinated sales efforts with marketing programs and prepared monthly sales reports.