Supply Chain Specialist
Genpact - India
Total years of experience :5 years, 1 Months
Followed all company policies and procedures to deliver quality work.
Listened and responded to customer requests and forwarded necessary information to superiors.
Working with Backordered Purchase order to get delivered to client in time.
Collecting accurate delivery dates from vendors and update using SAP to particular PO.
RFQ, PR & PO creation in SAP.
Billing and Logistics Invoice verification.
Dealing with RMA's & Client's Unreturned equipment to vendors(I have saved company's $7, 00, 200 USD) Unnecessary billing.
Regular contacting Client as well as vendor on returns status.
By-weekly meetings with Client & Vendors on RMAs
Working on dashboards, Excel to present data in pictorial format
Established inventory targets, stock level and risk mitigation targets and managed flexibility strategy to optimize inventory.
Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.
Integrated financial and operation plans with strategic objectives to deliver improved operational and financial results to boost customer satisfaction, profitability and working capital.
Working on SAP SD Module, Billing & Invoicing.
Forecasting SAP material stock for billing.
Creating PO & SO in SAP
Handled production, manufacturing, purchasing, procurement, warehouse management, logistics management, import and exporting and other supply chain functions to facilitate business operations.
Used Software and Software to track goods from origin to delivery.
Deployed logistics systems and outsourced transportation to maximize efficiency, cost and benefit.
Negotiated with suppliers and vendors about contracts, policies and deadlines.
• Stock Management in Warehouse and Maintaining report for level of stock
• Warehouse Management
• Everyday Maintaining of Inward, Outward & Stock Registers.
• Planning for timely delivery to service areas.
• Reported customer feedback to management including any signs of customer dissatisfaction.
• Tracked orders and notified customers of status or potential delays.
• Generated all documentation and information required for customer shipments.
• Maintained excellent working relationships with customers by efficiently responding to all inquiries and complaints concerning work order, invoice and shipments
• Coordinated shipping request for expedited delivery and documented accurately to ensure correct billing.
• Worked with vendors to schedule more than 35 daily pickups and 40+ weekly deliveries.
• Ensured accurate account invoicing through collaboration with accounting department.
• Handled high-volume paperwork and collaborated with logistics department to resolve invoicing and shipping problems.
• Handled day-to-day shipping and receiving, typically overseeing more than 20 packages per day.
• Handling team for delivery, Pickups and Services
• Handling team for delivery, Pickups and Services
• Material Auditing
• Reporting to GM & DGM of company.
Worked in state govt projects