LOGISTICS MANAGER
Future Pipe Industries
Total years of experience :10 years, 7 Months
• Implemented service parameters for a diverse portfolio of projects, exceeding $500MM in value, serving companies that include Saudi Aramco, Samsung, Saipem, among others
• Manage and continuously improve service standards (SIFOT and DIFOT) to support all external business partners focusing on business partners satisfaction
• Oversee the compliance of Government Statutory Regulation for all export material (Pipes/chemicals) by land, sea and air
• Implement service processes to maximize eficiency and reduce cost: improved material dispatch time by 30% of previously required time, optimized invoice processing to improve documentation and processing duration
• Develop and improve contingency planning by fostering alternative delivery solutions that support contractors to comply with project delivery milestone schedules (DIFOT), eliminating potential delays and corresponding cost and Force-Majeure claims
• Collaborate with diferent business units resulting in improved communication channels that resolved problems and improved eficiency as well as cost reduction by developing tailored logistic solutions for customers
• Establishes a standard that resulted in an alignment of key logistics policies and process within sister units
• Presided over the mobilization of over 40 vehicles daily and over 400 monthly all while enforcing top safety measures resulting in on time deliveries with zero accidents
• Managed the performance of employees under my leadership and ensured proper procedure/policy compliance by ofering mentoring and training, resulting in improved punctuality and system processing
• Delegated to IT tailored ERP improvements which led to improving inventory managing and simplified system reports
• Incorporated eco-friendly practices by introducing digital solutions such as digital delivery notes and invoices, paving the way for our finance department to switch to paperless invoicing
• Resolved over 100 monthly B2B and B2C inquires, ranging from product and service information to billing/invoicing disputes
• Mentored and trained new employees on company policy and procedures and aided in creating an employee guidebook
• Assisted the marketing manager in running the social media presence, as well as representing the company at Statewide events
Performed complete diagnostic radiographic procedures including CT scans, X-ray, portable radiography and
fluoroscopic imaging in the radiology, ER, inpatient and outpatient departments
• Utilized interpersonal communication skills to explain the various medical imaging processes to patients
• Served a diverse caseload including newborns, infants, children, adolescents, adults and geriatric patients.
• Reviewed and evaluated, x-ray, CT scans and other computer-generated images for
Established and maintained ongoing relationships with customers by targeting specific technology products
that suited their exact needs
• Processed up to 40 customer orders per day and explained hardware and software operation, including
Windows and Macintosh operating systems
• Conducted a market analysis to evaluate customer satisfaction through targeted questionnaires
• Collected and analyzed strategic market data to preserve and improve the company’s competitive advantage
• Led weekly employee product knowledge seminars
• Trained new employees on company customer service policies and service level standards
• Supervised groups of children in various outdoor and indoor activities • Provided support for children talent competitions
• Assistant director for summer camp theatrical play
Radiologic Technology Program
