Ahlam Al-Masri, Part-Time Teacher

Ahlam Al-Masri

Part-Time Teacher

Arab Open University

Location
Jordan - Amman
Education
Master's degree, English Language and Literature
Experience
16 years, 1 Months

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Work Experience

Total years of experience :16 years, 1 Months

Part-Time Teacher at Arab Open University
  • Jordan - Amman
  • July 2017 to September 2017

Teaching El099, and Short Story in the summer semester
Payment is per teaching course

Customer Relation Manager at Rola Al-Masri Establishment (Alona Gym)
  • Jordan - Amman
  • April 2011 to June 2017

receiving customers, redirecting customers to coaches and PTs (personal trainers), receiving complaints and solving problems.

Officer at Arab Bank
  • Jordan - Amman
  • September 2001 to March 2011

September, 2001- December, 2002: as a Stand-by Officer in Zarqa Branch: opening accounts, E-channels, Visa services, Letters of credits, guarantees, bills of collection, deferred checks and transfers.
January, 2003 - December, 2003: as an Officer in the Centralization of Deferred Checks Unit, HQ.
January, 2004- February, 2010: as a Customer Relation Officer in Abu Alanda Branch: opening accounts, E-Channels, Visa, salaries, retail loans and customer inquiries.
February, 2010 - March, 2011: as a Corporate Operation and Service Officer in Sahab- Industrial Estate Branch: opening accounts, letters of credit, guarantee, bills of collections, deferred checks, transfers.

officer at Arab Bank plc
  • Jordan - Amman
  • September 2001 to March 2011

September, 2001 - December, 2002: as a Standby Officer in Zarqa Branch: opening accounts, E-channels, Visa services, Letters of credit, letters of guarantee, bills of collection, deferred checks, and transfers.
January, 2003- December, 2003: as an Officer in the Centralization of Deferred Checks in HQ.
January, 2004- January, 2010: as a Customer Relation Officer in Abu Alanda Branch: Opening Accounts, E-Channels, Visa Services, Retail Loans, Salaries and customer inquiries.
February, 2010 - March, 2011: as Corporate Operation and Services officer: Opening corporate accounts, letters of credit, letters of guarantees, bills of collection, deferred checks,

Education

Master's degree, English Language and Literature
  • at Arab Open University Jordan
  • February 2017

grade 4/4

Master's degree, Master of Arts
  • at The Open University
  • February 2017

grade 4/4

Bachelor's degree, English Language and Literature
  • at The Hashemite University
  • January 2000

grade: 3.27 / 4

Specialties & Skills

Text Editing
Document Translation
College Teaching
Customer Relationship Management
computer skills
correspondence skills

Languages

Arabic
Native Speaker
English
Expert

Hobbies

  • reading
    Part of my MA dissertation has been published in IJAES (International Journal of Arabic- English Studies)