Sales Accounts Manager Large Account Outdoor & Premium Department
We - Telecom Egypt
Total years of experience :26 years, 11 Months
Prior sales experience, particularly within the telecommunications sector, is imperative.
Exceptional communication and presentation abilities are necessary for effectively conveying technical information to clients.
Demonstrated negotiation skills and the capacity to customize solutions to cater to the specific requirements of large accounts.
Proficiency in Telecom Egypt's products and services, coupled with a keen understanding of industry trends.
The role of a Sales Engineer in the Large Account sector at Telecom Egypt Enterprise Field demands a blend of technical proficiency, sales insight, and relationship-building aptitude to navigate the intricate telecommunications landscape successfully. This is crucial for meeting the diverse needs of large enterprise clients.Prior sales experience, particularly within the telecommunications sector, is imperative. Exceptional communication and presentation abilities are necessary for effectively conveying technical information to clients. Demonstrated negotiation skills and the capacity to customize solutions to cater to the specific requirements of large accounts. Proficiency in Telecom Egypt's products and services, coupled with a keen understanding of industry trends. The role of a Sales Engineer in the Large Account sector at Telecom Egypt Enterprise Field demands a blend of technical proficiency, sales insight, and relationship-building aptitude to navigate the intricate telecommunications landscape successfully. This is crucial for meeting the diverse needs of large enterprise clients.
Skills: Online Advertising · Presales · Telecommunications · Financial Analysis · Sales Management
On the flip side of my professional journey, I take immense pride in my longstanding career as an automotive mechanic. Accumulating a wealth of experience over 27 years in this dynamic field, I continuously strive to enhance my expertise. Proficient in the intricacies of selling auto parts, I excel in diagnosing complex engine issues and conducting regular maintenance to proactively avoid future breakdowns.My skills extend beyond the workshop, encompassing a comprehensive understanding of post-sales services and dedicated customer follow-up. This dual experience has empowered me with a unique set of skills, including:Technical Proficiency:In-depth knowledge of automotive systems, including engine diagnostics and repair.Expertise in the sale of diverse auto parts, catering tovariousmakes and models.
Sales and Marketing:
Exceptional skills in promoting and selling auto parts, adapting to diverse customer needs.
Proven ability to negotiate deals effectively, ensuring customer satisfaction and loyalty.
Customer Relationship Management:
Established track record in post-sales services, focusing on customer satisfaction and retention.
Diligent follow-up practices to guarantee ongoing customer support.
Entrepreneurial Acumen:
Successful management of an independent auto parts business, involving inventory control and strategic decision-making.
Business development skills honed through entrepreneurial ContinuousLearning:Demonstratedabilitytoadapttotechnologicaladvancementsinautomotive diagnostics andrepair.Commitment to continuous learning, staying abreast of industry trends and emergingtechnologies.throughmyrolesinboththecorporatelandscape at the Egyptian Telecommunications Company and my entrepreneurial pursuits as an automotive mechanic, showcases a unique blend of technical proficiency, sales acumen, and customer-centric focus. It has equipped me with invaluable negotiation, customer service, and persuasive skills, contributing significantly to myprofessionaljourney.
Key Duties and Responsibilities:
-Client Relationship Management:
Cultivate and maintain strong relationships with key corporate clients.
Understand client needs and provide tailored solutions to enhance satisfaction.
-Sales Strategy Development:
Develop and implement strategic sales plans to achieve company goals and targets.
Identify and pursue new business opportunities within the corporate sector.
-Collaboration with Internal Teams:
Collaborate with marketing and product development teams to introduce new offerings based on client feedback and market demand.
Work closely with the engineering department to optimize product and service proposals.
-Sales Performance Reporting:
Report on quarterly sales performance, providing insights to management.
Prepare and send sales proposals to engaged prospects and leads.
-Contract Negotiation and Closure:
Negotiate contracts, close agreements, and manage the full sales cycle for key accounts.
Advise on participating in tenders and projects aligned with the company's offerings.Key Duties and Responsibilities: -Client Relationship Management: Cultivate and maintain strong relationships with key corporate clients. Understand client needs and provide tailored solutions to enhance satisfaction. -Sales Strategy Development: Develop and implement strategic sales plans to achieve company goals and targets. Identify and pursue new business opportunities within the corporate sector. -Collaboration with Internal Teams: Collaborate with marketing and product development teams to introduce new offerings based on client feedback and market demand. Work closely with the engineering department to optimize product and service proposals. -Sales Performance Reporting: Report on quarterly sales performance, providing insights to management. Prepare and send sales proposals to engaged prospects and leads. -Contract Negotiation and Closure: Negotiate contracts, close agreements, and manage the full sales cycle for key accounts. Advise on participating in tenders and projects aligned with the company's offerings.
Skills: Sales Presentations · Sales Management · Team Management · International Sales · Key Account Relationship Building
Responsibilities:
-Sales Leadership:
Lead and guide the sales team to surpass targets and uphold customer satisfaction.
Customer Engagement:
Cultivate strong customer relationships, resolving issues promptly for a positive experience.
-Product Knowledge:
Stay informed on products and trends, training team members for enhanced knowledge.
-Visual Merchandising:
Collaborate on visually appealing displays to drive customer engagement and boost sales.
-Inventory Management:
Oversee inventory levels, ensuring product availability and optimizing turnover.
-Sales Reporting:
Generate and analyze sales reports, providing insights to management regularly.
-Training and Development:
Conduct training sessions, fostering a positive team environment through coaching.
-Cross-Functional Collaboration:
Collaborate with other departments for a seamless customer experience and contribute to product selection.Responsibilities: -Sales Leadership: Lead and guide the sales team to surpass targets and uphold customer satisfaction. Customer Engagement: Cultivate strong customer relationships, resolving issues promptly for a positive experience. -Product Knowledge: Stay informed on products and trends, training team members for enhanced knowledge. -Visual Merchandising: Collaborate on visually appealing displays to drive customer engagement and boost sales. -Inventory Management: Oversee inventory levels, ensuring product availability and optimizing turnover. -Sales Reporting: Generate and analyze sales reports, providing insights to management regularly. -Training and Development: Conduct training sessions, fostering a positive team environment through coaching. -Cross-Functional Collaboration: Collaborate with other departments for a seamless customer experience and contribute to product selection.
Skills: Sales Operations · Direct Sales · Retail Sales · Cash Handling · Problem Solving · Communication
Key Responsibilities:
-Customer Interaction:
Deliver prompt, courteous, and effective customer support across multiple channels (phone, email, chat).
Responsively address inquiries, resolve issues, and ensure customer satisfaction, prioritizing a customer-first approach.
-Product Knowledge:
Cultivate a profound understanding of our products/services to provide comprehensive support.
Stay abreast of product features, updates, and industry trends.
-Problem Resolution:
Analyze customer concerns, proactively identifying solutions.
Escalate complex issues to higher support levels as required.
-Documentation:
Accurately document customer interactions and reported issues for internal records.
Contribute to the creation and upkeep of a knowledge base.
-Quality Assurance:
Monitor and uphold service quality standards.
Participate in continuous training to enhance skills and knowledge.
-Cross-Functional Collaboration:
Collaborate with other departments, conveying customer feedback and contributing to product/service enhancements.
Work closely with the sales team to identify upsell opportunities.
-Communication:
Provide regular updates to customers on the status of their inquiries.
Communicate effectively within the team for a cohesive customer support approach.Key Responsibilities: -Customer Interaction: Deliver prompt, courteous, and effective customer support across multiple channels (phone, email, chat). Responsively address inquiries, resolve issues, and ensure customer satisfaction, prioritizing a customer-first approach. -Product Knowledge: Cultivate a profound understanding of our products/services to provide comprehensive support. Stay abreast of product features, updates, and industry trends. -Problem Resolution: Analyze customer concerns, proactively identifying solutions. Escalate complex issues to higher support levels as required. -Documentation: Accurately document customer interactions and reported issues for internal records. Contribute to the creation and upkeep of a knowledge base. -Quality Assurance: Monitor and uphold service quality standards. Participate in continuous training to enhance skills and knowledge. -Cross-Functional Collaboration: Collaborate with other departments, conveying customer feedback and contributing to product/service enhancements. Work closely with the sales team to identify upsell opportunities. -Communication: Provide regular updates to customers on the status of their inquiries. Communicate effectively within the team for a cohesive customer support approach.
Skills: Customer Service · Customer Relationship Management (CRM) · Complaint Management · Telemarketing · Team Leadership
El-Orman secondary school (NLS) Cairo –Egypt with degree 89% •
The field of Networks and Telecommunications Engineering is a specialized branch of electrical engineering that focuses on the design, implementation, and management of communication networks. This discipline encompasses a broad range of technologies and protocols to facilitate the efficient transmission of data, voice, and multimedia across various platforms. Key Components: Network Design and Architecture: Involves planning and creating the structure of communication networks, considering factors like scalability, efficiency, and security. Telecommunication Systems: Addresses the study of telecommunication systems, including voice and data transmission methods, protocols, and signal processing. Data Transmission Protocols: Explores the various protocols governing the exchange of data, such as TCP/IP, UDP, and other communication standards. Wireless and Mobile Communications: Focuses on wireless communication technologies, mobile network architectures, and the development of mobile applications. Network Security: Examines strategies and technologies to safeguard networks and telecommunications systems from unauthorized access, cyber threats, and data breaches. Internet of Things (IoT): Addresses the integration of devices and systems to the internet, enabling seamless communication and data exchange between interconnected objects. Cloud Computing: Studies the principles and technologies behind cloud computing, including virtualization, storage, and distributed computing. Voice over Internet Protocol (VoIP): Explores the transmission of voice communications over the internet, studying the protocols and technologies involved in VoIP systems. Network Management and Optimization: Involves the monitoring, troubleshooting, and optimization of network performance to ensure efficient data flow and user satisfaction. Career Opportunities: Graduates in Networks and Telecommunications Engineering are well-equipped for roles such as: Network Engineer Telecommunications Engineer Systems Analyst Network Administrator Cybersecurity Analyst Wireless Communications Engineer VoIP Engineer Industry Impact: Given the increasing reliance on digital communication, professionals in Networks and Telecommunications Engineering play a pivotal role in shaping the connectivity landscape, ensuring robust, secure, and efficient communication infrastructures globally. They contribute to advancements in telecommunications, internet technologies, and the seamless integration of emerging technologies into everyday life.