أحمد جمال, Barista and cashier

أحمد جمال

Barista and cashier

u-turn cafe and restaurant

البلد
مصر - طنطا
التعليم
بكالوريوس, Geography
الخبرات
10 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :10 years, 3 أشهر

Barista and cashier في u-turn cafe and restaurant
  • مصر - طنطا
  • أشغل هذه الوظيفة منذ نوفمبر 2018

Created espresso drinks and custom drink orders.
Completed daily inventory and ordering.
Completed customer orders with strict adherence to coffee house recipes to deliver consistent quality and optimize customer satisfaction.
Quickly and accurately handled financial transactions of all type

head barista في Spazio cafe and restaurant
  • مصر - طنطا
  • مارس 2019 إلى نوفمبر 2019

Provided the highest level of customer service at every shift.
Prepared large batch hot and cold brew coffee daily as well as specialty coffee and tea.
Trained new employees in store policy and procedures.
Organized events such as open mic nights and musical acts with local artists.

head barista في Spazio cafe and restaurant
  • مصر - طنطا
  • مارس 2019 إلى نوفمبر 2019

Provided the highest level of customer service at every shift.
Prepared large batch hot and cold brew coffee daily as well as specialty coffee and tea.
Trained new employees in store policy and procedures.
Organized events such as open mic nights and musical acts with local artists.

head barista في Spazio cafe and restaurant
  • مصر - طنطا
  • مارس 2019 إلى نوفمبر 2019

Provided the highest level of customer service at every shift.
Prepared large batch hot and cold brew coffee daily as well as specialty coffee and tea.
Trained new employees in store policy and procedures.
Organized events such as open mic nights and musical acts with local artists.

barista and cashier في Macchiato cafe
  • مصر - طنطا
  • فبراير 2014 إلى يوليو 2019

Created espresso drinks and custom drink orders.
Quickly and accurately handled financial transactions of all type.
Worked to provide excellent customer service to all coffee shop patrons to help encourage return and loyal customers.
Honored the special requests of customers and worked with caution in regards to allergies, dietary restrictions and food quality.

Barista في Popeye cafe and restaurant
  • مصر - طنطا
  • سبتمبر 2017 إلى مارس 2019

Honored the special requests of customers and worked with caution in regards to allergies, dietary restrictions and food quality.
Educated customers about new beverages and any questions relating to preparation techniques, ingredients and espresso machines.
Created new and interesting specialty coffee drinks and helped to promote them.
Worked with a friendly and outgoing attitude.
Achieved and surpassed sales goals

الخلفية التعليمية

بكالوريوس, Geography
  • في faculty of arts mansoura university
  • مايو 2019

Specialties & Skills

Communication Skills
Multitasking
Friendly Personality
Customer Service Skills
Time management skills
digital marketing
Internet application
teamwork
marketing

حسابات مواقع التواصل الاجتماعي

اللغات

الانجليزية
متوسط
العربية
اللغة الأم

التدريب و الشهادات

Digital marketing (تدريب)
معهد التدريب:
Google
تاريخ الدورة:
November 2019
المدة:
36 ساعة

الهوايات

  • reading books