Ahmed Gamal, Barista and cashier

Ahmed Gamal

Barista and cashier

u-turn cafe and restaurant

Location
Egypt - Tanta
Education
Bachelor's degree, Geography
Experience
10 years, 4 Months

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Work Experience

Total years of experience :10 years, 4 Months

Barista and cashier at u-turn cafe and restaurant
  • Egypt - Tanta
  • My current job since November 2018

Created espresso drinks and custom drink orders.
Completed daily inventory and ordering.
Completed customer orders with strict adherence to coffee house recipes to deliver consistent quality and optimize customer satisfaction.
Quickly and accurately handled financial transactions of all type

head barista at Spazio cafe and restaurant
  • Egypt - Tanta
  • March 2019 to November 2019

Provided the highest level of customer service at every shift.
Prepared large batch hot and cold brew coffee daily as well as specialty coffee and tea.
Trained new employees in store policy and procedures.
Organized events such as open mic nights and musical acts with local artists.

head barista at Spazio cafe and restaurant
  • Egypt - Tanta
  • March 2019 to November 2019

Provided the highest level of customer service at every shift.
Prepared large batch hot and cold brew coffee daily as well as specialty coffee and tea.
Trained new employees in store policy and procedures.
Organized events such as open mic nights and musical acts with local artists.

head barista at Spazio cafe and restaurant
  • Egypt - Tanta
  • March 2019 to November 2019

Provided the highest level of customer service at every shift.
Prepared large batch hot and cold brew coffee daily as well as specialty coffee and tea.
Trained new employees in store policy and procedures.
Organized events such as open mic nights and musical acts with local artists.

barista and cashier at Macchiato cafe
  • Egypt - Tanta
  • February 2014 to July 2019

Created espresso drinks and custom drink orders.
Quickly and accurately handled financial transactions of all type.
Worked to provide excellent customer service to all coffee shop patrons to help encourage return and loyal customers.
Honored the special requests of customers and worked with caution in regards to allergies, dietary restrictions and food quality.

Barista at Popeye cafe and restaurant
  • Egypt - Tanta
  • September 2017 to March 2019

Honored the special requests of customers and worked with caution in regards to allergies, dietary restrictions and food quality.
Educated customers about new beverages and any questions relating to preparation techniques, ingredients and espresso machines.
Created new and interesting specialty coffee drinks and helped to promote them.
Worked with a friendly and outgoing attitude.
Achieved and surpassed sales goals

Education

Bachelor's degree, Geography
  • at faculty of arts mansoura university
  • May 2019

Specialties & Skills

Communication Skills
Multitasking
Friendly Personality
Customer Service Skills
Time management skills
digital marketing
Internet application
teamwork
marketing

Social Profiles

Languages

English
Intermediate
Arabic
Native Speaker

Training and Certifications

Digital marketing (Training)
Training Institute:
Google
Date Attended:
November 2019
Duration:
36 hours

Hobbies

  • reading books