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Ajay Cyril, Head of Products & Platforms, Smart Homes & Security

Ajay Cyril

Head of Products & Platforms, Smart Homes & Security·e& enterprise / e& UAE

India

Master's degree, Management and Business Administration

Work experience

Total years of experience: 12 years, 0 months

Head of Products & Platforms, Smart Homes & Security

August 2019 - Present

e& enterprise / e& UAE

Dubai, United Arab Emirates

August 2019 - Present

• Lead a USD $30M+ ARR portfolio across AI-enabled public safety, connected homes, edge video, smart infrastructure and government digital platforms, with 25%+ YoY growth over five years.
• Built and scaled Hassantuk into the region's largest connected-home safety program: 90, 000+ deployments, 1.5M+ sensors/devices, government dispatch integration, cloud monitoring, field operations and recurring subscription economics.
• Led Dubai Police Smart Home Security from concept to 0-to-1 launch as the UAE's first connected edge video analytics / VSaaS offering integrated with Dubai Police, spanning cameras, edge gateway, cloud platform, mobile journeys, incident workflows, partner SLAs and subscription GTM.
• Defined cloud-edge product architecture across device onboarding, provisioning, OTA lifecycle, event pipelines, video verification, operator dashboards, API integrations and regulated public-sector workflows.
• Operationalized ML-based threat detection, edge analytics and camera-assisted anomaly workflows, reducing false alarms by 80% and improving emergency-response time by 60%.
• Direct a 10-member business team and coordinate a 300+ member national delivery ecosystem across technology partners, field operations, customer care, sales, device partners and public-sector entities.
• Drove AI-led segmentation and lifecycle campaigns with a USD ~$300K annual budget, delivering 25x ROAS, USD $7M+ incremental annual revenue and 20% retention improvement.

Company industry:
Telecommunications

Principal Product Manager, Video AI

January 2022 - June 2026

Airtel Digital

Bengaluru, India

January 2022 - June 2026

• Conceptualized and scaled Airtel XSafe from idea to national launch, reaching USD ~$4.8M equivalent within six months across 100, 000
cameras, 40, 000 homes and 23 Indian cities.
• Built the edge-to-cloud video AI product model: camera onboarding, AI event extraction, secure cloud storage, real-time alerts, device
health, mobile incident workflows, service assurance and city launch operations.
• Converted computer vision into subscription propositions across smart alerts, perimeter zoning, AI person detection, cloud storage,
tamper-proof footage and multi-user access; public launch: Airtel XSafe press release
• Reduced video analytics latency by 50% through edge inference and cloud orchestration patterns suited to low-bandwidth, distributed
environments.
• Led a 20+ member cross-functional team across AI engineering, cloud, product design, operations and GTM, reporting to the CEO of
Airtel Digital and driving 140% QoQ growth in early B2B AI analytics subscriptions.

Company industry:
Marketing

Senior Product Manager

January 2014 - January 2019

Tata Administrative Services / Tata Sons / Tata Communications

Bengaluru, India

January 2014 - January 2019

Selected into Tata Administrative Services (TAS), Tata Group's premier leadership program; worked in the Tata Sons Group Technology Office, the holding-company strategy office for the USD $150B+ Tata Group.
• Defined new technology products and services for group companies across Industrial IoT, connected safety, smart cities, asset intelligence, edge hardware, logistics and hardware-enabled digital platforms.
• Conceptualized Tata Group's first edge hardware product with a joint task force, taking it from use-case definition and watch/wearable design through DFM/DFT, radio testing, range/coverage validation, pilots, manufacturing readiness and mass productization.
• Helped build India's first LoRa/LPWAN industrial safety wearable at scale, integrating sensors, industrial design, radio coverage, cloud analytics, dashboards and field workflows for factory-floor worker safety; media coverage: Times of India
• Took the product into GTM through Tata Communications, creating a connected industrial safety model combining LoRa/LPWAN networks, edge devices, gateways, cloud dashboards, field deployment and enterprise subscription packaging.
• Expanded the connected device ecosystem across LoRa/LPWAN, BLE, Wi-Fi, LiDAR-enabled devices, sensors, gateways, dashboards and cloud integrations for ports, factories, logistics and infrastructure operations.
• Scaled Tata Communications' Industrial IoT platform across 150, 000+ connected devices and a USD ~$2.4M equivalent portfolio baseline, covering worker safety, asset tracking, predictive maintenance, smart cities and real-time anomaly detection.
• Contributed to Tata Group digital transformation, cybersecurity and IP/innovation initiatives, including a group-wide program that doubled patent filings to 7, 000+ in two years.

Company industry:
Telecommunications

Education

IIM Kozhikode

May 2014

May 2014

Master's degree, Management and Business Administration

India

Placed in the top 15% of the batch Campus Champion, HUL Lessons in Marketing Excellence

IIM Kozhikode

January 2014

January 2014

Master's degree, MBA

India

Birla Institute of Technology

June 2012

June 2012

Bachelor's degree, Electronics & Communications

India

Achieved first class with distinction Founding member and Treasurer, The ECE Society – Complete management of budget, allocations and delivery of programs

BIT Mesra

January 2012

January 2012

Bachelor's degree, Electronics & Communications

India

Skills

Global Strategy
Expert
Global Strategy
Expert
Technology Design
Expert
Technology Design
Expert
Team Leadership
Expert
Team Leadership
Expert
Program Management
Expert
Program Management
Expert
Product Management
Expert
Product Management
Expert
Product Development
Expert
Product Development
Expert
CUSTOMER SATISFACTION
Expert
CUSTOMER SATISFACTION
Expert
UI/UX
Expert
UI/UX
Expert
DEVELOPMENT
Expert
DEVELOPMENT
Expert
Product Marketing
Expert
Product Marketing
Expert
Product Management
Expert
Product Management
Expert
ELECTRICITY
Intermediate
ELECTRICITY
Intermediate
GITHUB
Intermediate
GITHUB
Intermediate
INTERNET OF THINGS IOT
Intermediate
INTERNET OF THINGS IOT
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
LINKEDIN
Intermediate
LINKEDIN
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PRODUCT STRATEGY
Intermediate
PRODUCT STRATEGY
Intermediate
TELECOMMUNICATIONS
Intermediate
TELECOMMUNICATIONS
Intermediate
VIDEO ANALYTICS
Intermediate
VIDEO ANALYTICS
Intermediate
Artificial Intelligence
Expert
Artificial Intelligence
Expert

Social profiles

Personal Website
Personal Website
digdeeptech.com

Languages

English
Expert
Arabic
Beginner

Training and Certifications

Certifications
Azure AI Fundamentals AI-900
Microsoft
Jan 2023
AWS Certified AI Practitioner AID-C01
AWS
Jan 2025
Nvidia Certified Associate: Generative AI
Nvidia
Jan 2025
AWS Certified Solution Architect
AWD
Jan 2025
Google Digital Marketing
Mar 2021
Certified Scrum Product Owner
Mar 2021
IBM Data Analysis
Jun 2020

Hobbies

  • Tech YouTube Channel
    DigDeep