Alex Jelassie

Directed the entire gamut of F&B Operations including controlling food / beverages cost control, financial budgeting, forecasting, inventory control, MIS and finalizing SOPs of the department

Contributed in setting up of various restaurants, bars and lounges with demand from the very first month of operations

Established & implemented procedures, control systems for maintaining hygiene & quality standards; led efforts for streamlining processes and generating cost savings in operations

Planned & developed annual budgets, set sales targets, and maximized revenues

Interfaced with other departments for requisitions, re-stocking and inventory according to set standards

Indulged in material selection including cutlery, crockery glassware and many more

Analyzed business processes & financial plans; conducted benchmarking study and trend analysis

Supervised all aspects of restaurant management including menu planning, monitoring training to ensure compliance with quality & hygiene standards

Led staff recruitment including shortlisting of candidates

Delivered high quality services, resulted in guest delight and optimum resource utilization for maximum service quality

Organized staff training, made duty rosters in a pattern to promote work and personal life balance

Set objectives for entire team

Recognized the staff by giving incentives; delivered high quality standards through continuous supervision and training

Adhered to compliance with health and safety regulations; prepared & applied company policies, regulations, and procedures for streamlining processes

Identified changes in customer demand and customized strategies for achievement of revenue target

Hired, trained, and managed a staff of 22 employees

Maintained supply inventory and reduced produce costs by 12 percent

Created a bar seasonal cocktail menu which brought in exceptional revenue for the establishment

Hired, trained, and coached 15+ staff members on customer service skills, food & beverage knowledge, and health & safety standards in preparation for every busy season techniques and by creating a featured food and beverage program

Led & directed end-to-end operations which included recruiting and training staff, budgeting, developing marketing strategies, taking corrective actions, evaluating guest satisfaction and maintaining inventory

A strategic planner with proficiency in managing the entire catering operations and managing catering for all kinds of Investor Meets, Sports Events as well as Outdoor Catering for  companies 

Contributed in setting up of various restaurants, bars and lounges with demand from the very first month of operations

Established & implemented procedures, control systems for maintaining hygiene & quality standards; led efforts for streamlining processes and generating cost savings in operations

Planned & developed annual budgets, set sales targets, and maximized revenues

Interfaced with other departments for requisitions, re-stocking and inventory according to set standards

Indulged in material selection including cutlery, crockery glassware and many more 

Analyzed business processes & financial plans; conducted benchmarking study and trend analysis 

Took charge of updating seasonal bar drink menus by working with other bartenders to create an astonishing cocktail list for every season to meet with restaurant standards

Build an ongoing relationship with Contractors, Dealers, Distributors and Builders.

Maintain awareness of current roofing and construction products and programs, sales and marketing, market pricing and trends, product innovations, and competitive product lines that may affect assigned market area.

Promote new products and keeps customers informed of promotions, special offers, and incentive opportunities.

Establish and maintain competitive market pricing through timely and accurate gathering and communication of competitive market information.

Hire, train, and schedule Field Sales Representatives for assigned market areas.Communicate daily with Contractors and other Field Sales Representatives on developments impacting assigned business areas