Showroom Manager/ Interior Designer
AFM
Total years of experience :13 years, 10 Months
Efficiently lead and execute creative design projects in accordance with client specifications, specializing in kitchen and bathroom designs.
Prepare detailed working designs of sketches and floor plans, including product ideation, product assessment, and design refinement. Assess the feasibility of the project, establish the scope of project, and prepare and present design concepts for review. Develop design drawings and specifications by assessing samples and project goals, using computer-assisted drafting programs and depict functional relationships of furniture components. Coordinate and consult with clients to design, layout, and detail components and resolve design issues. Review and analyse specifications, sketches, drawings, ideas, and related data to determine factors affecting component designs and the procedures and instructions to be followed.
Selected Achievements:
• Increased customer base by maintaining high-touch quality customer service for current and potential clients.
• Significantly improved design effectiveness through appearance, safety, and function while monitoring budget and timelines.
Some Projects Worked on & Achieved:
• Saudi Aramco/ Dhahran, Abqaiq, Rastanura, Udhaliya-- Housing Furniture, Banquet Chairs and Banquet Tables, Doors & Closets and Reception Counters
• Saudi Petro Chemical Industry-- Housing Furniture/Closet/Kitchen
• Al Mouwasat Hospitals -Dammam-- Medical Mattress, Chairs, Bed Room sets, Sofa sets, Waiting area furniture & Recliners.
• GOLDEN TULIP (Al Hamra Hotel) - Dammam, KSA-- Banquet Tables, Mattress, Doors and Furniture.
Led and maintained awareness of human resources policies, procedures, laws, and standards to all new and existing employees.
Prepared or updated employment records related to hiring, transferring, promoting, and terminating. Ensured new hire paperwork was completed and processed. Informed job applicants of job duties, responsibilities, benefits, schedules, working conditions, and promotion opportunities. Addressed any employment relations issues and processed all personnel action forms, ensuring proper approval. Oversaw hiring process, including coordination of job posts, reviewing resumes, and performing reference checks.
Selected Achievements:
• Developed and implemented organisational development policies and programs to create a positive organisational climate and improved employee moral and job satisfaction.
• Ensured company compliance with all workforce regulations and standards.
Performed consultative sales assistance and sales support activities within a home improvement environment.
Enhanced the customer experience by utilising the approved consultative selling practices and guidelines to identify customer needs and provide appropriate solutions. Understood website navigation and proactively leveraged technology in order to facilitate the customer experience. Maintained up-to-date knowledge of merchandise lines, product features, benefits and availability. Provided information on delivery, installation, and other service options for customer needs. Managed overseas shipments by securing and purchasing factory supplies, including wood and tape.
Selected Achievements:
• Exceeded all sales expectations and goals by accurately identifying customer needs.
• Provided excellent customer service by responding to customer questions, concerns, and problems.
Online Diploma Course - Interior design
Education: • Coursework in Business Administration Queens College, North Carolina, USA