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Provide advice on the most suitable IT choices - Provide
technical support or training for systems and networks - Install and configure software and hardware - Perform
troubleshooting, repairs and data restoration - Collaborate
with other professionals to maintain standards and
functionality - Website Administrator, Developer and Tester

Installing and configuring computer, hardware, operating
systems, and applications - Monitoring and maintaining
computer systems - Troubleshooting system problems and
diagnosing and solving hardware or software faults.

Handle Customer inquiries - Solving Technical Problems and
Troubleshooting the best way and Solving Customer's
Problem - Follow Escalation Process and Achieving Work
Target via KPIs related to the Process - Handle Tasks
required from my Managers, Actions to my performance and
my team.