Anna Lorainne Celeridad

· Planed daily action plan of the store to be able to achieve sales target, average quantity bought, average money spent and average amount of item bought by customers

· Monitored and reviewed the sales of clothing lineup to see if their performance is aligned with the company’s objective

· Created business strategies to continuously attract new customers, increase foot traffic and improve profitability

· Responded and solved customer complaints as soon as it arise professionally

· Checked fixing points before store opening to ensure that the store will be able to provide excellent customer service through a help-yourself-method

· As a Daily Business Leader, was in charge of the smooth operation of the store - customers are assisted well by the store associates, items displayed are complete in sizes and colors, safety and security in the store and cleanliness of the environment

· Organized clients’ advertising requirements for advertising bookings and submissions of materials to different publications

· Represented the company as a customer focused agency should queries arise

· Adapted well to the advanced online systems provided to ensure proper management of client information

· Was given a new client and organized their process and branding rules with the Account Manager with respect to their advertising materials and setting up their account with the company

· Recognized for a hard work and voted twice by the department for a weekly incentive.