Arlene Almarez, Front Office Receptionist

Arlene Almarez

Front Office Receptionist

Sahara Kuwait Resort

Lieu
Koweït - Al Koweït
Éducation
Baccalauréat, Information Technology
Expérience
11 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :11 years, 9 Mois

Front Office Receptionist à Sahara Kuwait Resort
  • Koweït - Al Koweït
  • Je travaille ici depuis novembre 2019

Guest Relation, welcoming by warm greeting, assist and responding according on their needs;
Answering and routing calls appropriately;
Maintains security by following procedures, monitoring journal;
Documenting and communicating actions and irregularities and continuing needs.
Do reports;

Restaurant Acting Supervisor à Royal Food Company
  • Koweït - Al Koweït
  • juin 2018 à novembre 2019

Guest relation, welcoming visitors by warmth greetings and ensuring client satisfaction and gracefully comply any complaints;
Balance the cash register at the end of shift, encoding reports and inventory and submitting documents as their requires;
Maintain cleanliness and uniformity of the table set-up and manage dining reservations

Banquet Acting Supervisor à Crowne plaza Hotel Kuwait
  • Koweït - Al Koweït
  • octobre 2015 à juin 2018

Holding a function with 500 to 800 pax with proper sequence of service; Approach guest and colleagues in friendly manner. Maintain constant communication with guest to ensure all expectations are met. Guaranteed all the staff is prepared and organized before the events starts, Coordinate with the chef to ensure food will be served according in BEO. Inspects table set up if clean and undamaged. Supporting the manager to do a paperwork such as documenting, . filing processing, ordering products and also relieving manager in her absence in paper work jobs.

Barangay Councilor à Government Of Barangay Formon
  • Philippines
  • décembre 2013 à octobre 2015

Community engaged, help in establishing, organizing and promoting cooperative enterprises to improve economic condition of well being; organizing barangay brigade, community service units as may necessary. Planning and offering regular lectures programs on a community problem. Planning and implementing to develop the barangay.. Providing proper develop and welfare of the children, assist and adopting measures for the prevention and eradication of drug abuse, child abuse and juvenile delinquency, providing basic services and doing secretary job as well.

Barangay Secretary à Government of Barangay Formon
  • Philippines
  • août 2012 à novembre 2013

Filing all the records such as minutes, annual and suplemental budget, case reports and forms. Prepare minutes, case and settlement reports, certificates, annual and supplemental budget to be posted on conspicuous place, . Arranging all necessary forms for Barangay election and coordinated in Comelec. Help the municipal registrat for registration of birth, death and marriages. Keep an updated record of all inhabitant of the Barangay. Processing the documents that submitted to developed the society of said barangay. Exercide othe power and perform duties and function as may prescribed the law and ordinance.

Éducation

Baccalauréat, Information Technology
  • à MinSCAT Bongabong Campus
  • avril 2013

Specialties & Skills

Customer Service
Leadership
Decision Making Skills
Work Planning
Staff Mentoring
Creative
Microsoft Application
Public Speaking
Decision Making
Teamwork
Photo Editing
Presentation Skills

Langues

Anglais
Expert
Arabe
Débutant

Formation et Diplômes

Office Clerk (Formation)
Institut de formation:
MinSCAT Bongabong Campus
Durée:
480 heures
Banquet Clerk (Formation)
Institut de formation:
Crowne Plaza Kuwait
Durée:
96 heures