ارلين ألماريز, Front Office Receptionist

ارلين ألماريز

Front Office Receptionist

Sahara Kuwait Resort

البلد
الكويت - الكويت
التعليم
بكالوريوس, Information Technology
الخبرات
11 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :11 years, 9 أشهر

Front Office Receptionist في Sahara Kuwait Resort
  • الكويت - الكويت
  • أشغل هذه الوظيفة منذ نوفمبر 2019

Guest Relation, welcoming by warm greeting, assist and responding according on their needs;
Answering and routing calls appropriately;
Maintains security by following procedures, monitoring journal;
Documenting and communicating actions and irregularities and continuing needs.
Do reports;

Restaurant Acting Supervisor في Royal Food Company
  • الكويت - الكويت
  • يونيو 2018 إلى نوفمبر 2019

Guest relation, welcoming visitors by warmth greetings and ensuring client satisfaction and gracefully comply any complaints;
Balance the cash register at the end of shift, encoding reports and inventory and submitting documents as their requires;
Maintain cleanliness and uniformity of the table set-up and manage dining reservations

Banquet Acting Supervisor في Crowne plaza Hotel Kuwait
  • الكويت - الكويت
  • أكتوبر 2015 إلى يونيو 2018

Holding a function with 500 to 800 pax with proper sequence of service; Approach guest and colleagues in friendly manner. Maintain constant communication with guest to ensure all expectations are met. Guaranteed all the staff is prepared and organized before the events starts, Coordinate with the chef to ensure food will be served according in BEO. Inspects table set up if clean and undamaged. Supporting the manager to do a paperwork such as documenting, . filing processing, ordering products and also relieving manager in her absence in paper work jobs.

Barangay Councilor في Government Of Barangay Formon
  • الفلبين
  • ديسمبر 2013 إلى أكتوبر 2015

Community engaged, help in establishing, organizing and promoting cooperative enterprises to improve economic condition of well being; organizing barangay brigade, community service units as may necessary. Planning and offering regular lectures programs on a community problem. Planning and implementing to develop the barangay.. Providing proper develop and welfare of the children, assist and adopting measures for the prevention and eradication of drug abuse, child abuse and juvenile delinquency, providing basic services and doing secretary job as well.

Barangay Secretary في Government of Barangay Formon
  • الفلبين
  • أغسطس 2012 إلى نوفمبر 2013

Filing all the records such as minutes, annual and suplemental budget, case reports and forms. Prepare minutes, case and settlement reports, certificates, annual and supplemental budget to be posted on conspicuous place, . Arranging all necessary forms for Barangay election and coordinated in Comelec. Help the municipal registrat for registration of birth, death and marriages. Keep an updated record of all inhabitant of the Barangay. Processing the documents that submitted to developed the society of said barangay. Exercide othe power and perform duties and function as may prescribed the law and ordinance.

الخلفية التعليمية

بكالوريوس, Information Technology
  • في MinSCAT Bongabong Campus
  • أبريل 2013

Specialties & Skills

Customer Service
Leadership
Decision Making Skills
Work Planning
Staff Mentoring
Creative
Microsoft Application
Public Speaking
Decision Making
Teamwork
Photo Editing
Presentation Skills

اللغات

الانجليزية
متمرّس
العربية
مبتدئ

التدريب و الشهادات

Office Clerk (تدريب)
معهد التدريب:
MinSCAT Bongabong Campus
المدة:
480 ساعة
Banquet Clerk (تدريب)
معهد التدريب:
Crowne Plaza Kuwait
المدة:
96 ساعة