Network Administrator
Zamil Industrial
Total years of experience :18 years, 2 Months
• Administration of Privilege management system.
• Troubleshoot issues and outages. Support and administrate
• Access Control System.
• Monitor network performance (availability, utilization). Ensure network security and connectivity.
• Setup and maintained LAN connectivity and wireless networks.
• Performing server backups and maintaining offsite tape storage.
• Scheduled, coordinated and deployed server updates and preventative maintenance with limited downtime.
• Creating user accounts, permissions, and mailboxes.
• Maintaining infrastructure and desktop application licensing.
• Performing configurations backups and disaster recovery operations.
• Documenting network configuration and operational procedures.
• Administrating Windows and VMWare systems.
• Support and administrate IPTV Solution.
• Specify system requirements and design solutions.
• Support and administrate Cisco IP Call Manager (CUCM).
• Support and administrate Cisco Call Center ( UCCX ).
• Install and configure computer hardware operating systems and applications.
• Monitor and maintain computer systems and networks.
• Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
• Replace parts as required.
• Provide support, including procedural documentation and relevant reports.
• Follow diagrams and written instructions to repair a fault or set up a system.
• Set up new users' accounts and profiles and deal with password issues.
• Respond within agreed time limits to call-outs.
• Work continuously on a task until completion (or referral to third parties, if appropriate).
• Priorities and manage many open cases at one time.
• Rapidly establish a good working relationship with customers and other professionals, such as software developers.
• Test and evaluate new technology.