Banking Advisor
National Bank of Abu Dhabi
Total years of experience :12 years, 5 Months
Role:
* Coordinating administrative functions in the branch to ensure smooth functioning of operations.
* Coordinate with the AML & Compliance department regarding any suspicious issues.
* Handling fraud cases received by the risk department and initiating process to prevent loss, both on the part
of the bank and its customers.
* Actively sell/cross-sell assets and liability products to new and existing retail / corporate customers.
* Assess and recommend loan products applications and maintenance requests.
* Developing relations with high net worth individuals for organizational growth.
Role:
* Attended calls of customers and resolved their banking related issues.
* Accountable for blocking / Activating Credit & Debit Cards.
* Knowledge in Risk Secure Software for tracking card fraud.
* Handled online service problems and activation, Telex & Prime.
* Cross-sell bank products, credit cards, loans and investments.
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