Dana Nafish

Airport services senior officer at Royal Jordanian - Other Locations

• Jordan - Amman
• May 2022 to October 2022

• Check-in passengers
• Baggage handling
• Customer service
• Boarding passengers
• Dangerous goods knowledge
• Pax handling

Customer Support Specialist at KAIT Solutions

• Jordan - Amman
• December 2020 to December 2021

• Building Help Center and knowledge base for customers
• Replying to customers inquires and solving their issues
• Demo Training for new users,
• Creating how to articles
• Involved in customer support department planning
• Creating Frequently asked questions
• Testing the system and reporting bugs to the QA department
• Handling chat and email using Helpscout

Test Invigilator at British Council - Jordan

• Jordan - Amman
• March 2020 to December 2021

greeting and registering examiners
prepare the exams venues
invigilating exams and assist examiners
child protection knowledge

cabin crew at royal jordanian

• Jordan
• November 2015 to August 2018

Team Leader in summer camp at international amman academy

• Jordan - Amman
• July 2013 to July 2015

Salesman at go sport

• Jordan - Amman
• March 2014 to July 2014