Business Development Executive
ARK Middle East Event Management LLC
Total years of experience :4 years, 10 Months
Responsibilities;
• Researching organizations and individuals online (especially on social media) to identify new leads and potential new markets.
• Contacting potential clients via email or phone to establish rapport and set up meetings.
• Attending conferences, meetings, events and exhibitions.
• Preparing presentation and arranging vendors to the events.
• Making quotation and budgets for the events.
• Executing the event with the team.
Responsibilities;
Interacted with 100-200 customers on daily basis in courteous and respectful manner.
Distributed complementary brochures and promoted new offers each day.
Collected and submitted the client information in the system confidentially.
Achieved the given daily and monthly leads targets.
Analyzed client requirements and recommended the best suitable offers and deals.
Offered Customer Service support to the clients and followed up with them to ask for other requirements.
Co-ordinated with the sales team and arranged appointments for the Clients for site visit and further knowledge on the product.
Arranged follow up calls to the Clients from the Sales team for the specifications of the product.
Responsibilities;
Served multiple customers, discovered their needs and made recommendations to generate sales.
Build and maintain strong client relationships to ensure leads for future business and maximum productivity.
Arranged new merchandise with signage and appealing displays that encouraged customer sales.
Handled cash, cheque, credit card transaction and POS .
Ensured and managed overall Shop maintenance coordinating with Mall Management, Stock ledger and Sales reports on daily basis.
Managed the register in accordance with POS guidelines.
Managing stocks in the location, determining effective ways of liquidating ageing stocks & minimizing loss of inventory
On floor training & providing support to the staff and overseeing all aspects of store operations.
Managing & motivating the sales team to ensure increased sales & efficiency.
Responsibilities;
Answered, screened and directed inbound phone calls.
Received and assisted clients and escorted them to correct destinations; offices, rooms or meeting rooms.
Performed general secretarial duties, including - meeting scheduling, appointment set up, fax and mailing.
Managed reception of the CEO’s office.
Received and sorted email and electronic deliveries.
Maintained meeting diary - manually or electronically, as required.
Accepted letters and packages delivered to the front desk and distributed to appropriate staff.
Handled delicate situations, such as - customer requests and special needs.
Performed basic customer service functioning.
Coordinated maintenance of the front desk reception area equipment, furniture, lighting, applications and brochures.