Deepak Gunjal

Achieve or exceed agreed core product sales targets to build new customer base in NBAD.

•Promote the sales of Core Product in assigned area or work.

•Build and maintain effective business relationship with customers.

•Assist in conducting promotional activities, meetings and road shows in the assigned area to achieve the budgeted sales volumes.

•Ensure submitted customer applications and documentations are complete and error free.

•Follow up for document discrepancies which have been approved as Deferrals.

•Minimize errors and act upon them for correction and re-submission if any.

•Provide sales report to Team Leader on regular basis.

•Provide ongoing customer/market feedback to Team Leader to improve business.

Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.

•Proactively engage customers & explain product offering, product promotion and credit criteria to the customers.

•Database generation. Follow up on new leads and referrals.

•Identify customers needs and pitch the right product based on indentified needs.

•Maintaining confidentiality of company/customer documents and information.

•Identifying sales opportunities & trends & highlighting these to Sales Managers.

•Manage account services through quality checks and other follow-up.

•Prepare a variety of status reports, including activity, closings, follow-up and adherence to goals.

•Taking ownership on customer complaints and problems. Follow escalation process for complaints and problems resolution and handle as appropriate.

•Develop and implement special sales activities to increase acquisition.

•Observe the banks performance standards and professionalism and code of conduct at all times.

Ensuring the effective running of the organization.

•Managing team and monitoring the quality of their work.

•Extensive experience of recruiting and training new staff.

•Handled the tasks of effectively implementing company’s policies and modifying them if needed.

•Assigning duties to members of staff and Supervising how those duties were carried out.

•Promoting products for UK’s leading company.

•Training the agents by monitoring their calls and helping them to come up the learning curve, by conducting training secessions, providing feedback on areas to improve their matrices, by monitoring their day to day performance.

•Calibrations with the client (Virgin Media) on a weekly basis with regards to calls, new offers and issues regarding the process.