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Doa'a Ammayreh, HR Manager

Doa'a Ammayreh

HR Manager·liwwa, Inc

Jordan

High school or equivalent, Spanish /English literature

Work experience

Total years of experience: 9 years, 1 months

HR Manager

February 2018 - Present

liwwa, Inc

Jordan

February 2018 - Present

Company industry:
Financial Services
Job role:
Human Resources and Recruitment

Customer Service Manager

January 2016 - February 2016

liwwa, Inc

January 2016 - February 2016

Company industry:
Financial Services
Job role:
Customer Service and Call Center

Internship

February 2014 - August 2014

Spain

February 2014 - August 2014

Education
❖ PHRi Course at Pioneers Academy
❖ Institutional communication with the foreign population, and translation in the public service (University of
Alcala

Job role:
Accounting and Auditing

-

-

Manage Talent Acquisition & Recruitment this includes developing job descriptions, preparing job
adverts, attending job fairs, checking application forms, shortlisting, interviewing and selecting
candidates, beside keeping track of recruitment metrics.
❖ Manage and maintain employments’ contracts and personnel files.
❖ Manage payroll and update salaries records by entering changes in exemption, insurance, raises and
job titles.
❖ Prepare onboarding checklist and conduct cultural meeting with new hires.
❖ Prepare off boarding checklists and conduct employee exit interviews.
❖ Maintains employee benefits programs (medical insurance, social security, banks accreditations
and training courses).
❖ Take frequent initiative to work on projects and researches that improve HR functions and
practices.
❖ Develop and implement HR strategies that are aligned with the overall business strategies.

Customer Service Rep

-

Global exchange at Queen Alia International Airpor

-

Job role:
Customer Service and Call Center

Education

University Of Jordan

January 2013

January 2013

High school or equivalent, Spanish /English literature

Jordan

Al Ittihad Secondary Schools

January 2009

January 2009

High school or equivalent, Spanish /English literature

Italy

courses: General Secondary certificate

Skills

Google API
Expert
Google API
Expert
Business Acquisition
Expert
Business Acquisition
Expert
Cooperative
Expert
Cooperative
Expert
Talent Acquisition
Expert
Talent Acquisition
Expert
MS Office Automation
Expert
MS Office Automation
Expert
CUSTOMER SUPPORT
Intermediate
CUSTOMER SUPPORT
Intermediate
FINANCIAL
Intermediate
FINANCIAL
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
MICROSOFT EXCHANGE
Intermediate
MICROSOFT EXCHANGE
Intermediate
MICROSOFT MONEY
Intermediate
MICROSOFT MONEY
Intermediate
POLICY ANALYSIS
Intermediate
POLICY ANALYSIS
Intermediate
QUALITY
Intermediate
QUALITY
Intermediate
UPS
Intermediate
UPS
Intermediate
WORKFLOW ANALYSIS
Intermediate
WORKFLOW ANALYSIS
Intermediate
TRANSLATION
Beginner
TRANSLATION
Beginner

Languages

Arabic

Expert

English

Expert

Italian

Expert

Spanish

Expert