Donna Aguda, Project Coordinator

Donna Aguda

Project Coordinator

Dimara International

Location
United Arab Emirates - Dubai
Education
Diploma, Computer Programming
Experience
15 years, 0 Months

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Work Experience

Total years of experience :15 years, 0 Months

Project Coordinator at Dimara International
  • United Arab Emirates
  • My current job since August 2015

Coordinate activities, resources, equipment and information
•Liaise with clients to identify and define project requirements, scope and objectives
•Make certain that clients’ needs are met as the project evolves
•Help prepare project proposals, timeframes, schedule and budget
•Monitor and track project’s progress and handle any issues that arise
•Act as the point of contact and communicate project status adequately to all participants
•Use project management tools to monitor working hours, budget, plans and money spend
•Issue all appropriate legal paperwork
•Report and escalate to management as needed
•Create and maintain comprehensive project documentation, plans and reports

Customer Service at StarHealth Care Systems Inc
  • Philippines
  • May 2012 to June 2017

Screen telephone and personal callers
•Process Letter of Authorization for the confined members.
•Records all medical information of patient.
•Store and retrieve data on computers.
•Assisting patients admitted in the hospitals.

at StarHealth Care Systems Inc
  • Philippines
  • April 2009 to September 2010

Issuance of invoices and monthly customer statement of accounts.
•Processing of credit memos and updating the customer files with issuance of invoices.
•Update the customer master file with contact information
•Track exceptions between the shipping log and invoice register
•Enter invoices into customer invoicing web sites
•Submitting invoices by electronic data interchange
• Coordination and correspondences with support groups like finance, marketing, and commercial team.
• Perform other secretarial functions necessary for the smooth operation of the office

Services Assistant at StarHealth Care Systems Inc
  • Philippines
  • September 2010 to May 2010

Record and disseminate info on calls/faxes/communications from clients to concerned Director or staff.
•Handle orders, complaints, and other inquiries.
•Maintaining client database, when orders are completed or changed to ensure all client information is correct.
•Process sales data and progress reports.
•Follow up on sales leads, direct sales leads to appropriate member of sales team.
•Answering queries about products or warranties.
•Promote and sell products, services and explain promotional offers.
•Make a PowerPoint presentation for sales staff for their client meetings.
•Organize events, conferences, travel arrangements and other meetings.
•Organizes, arranges and maintains a proper paper and electronic document filing system to facilitate easy access and retrieval of specific document/file
•Handle billing issues of the client.
•Attend trade shows to promote products.
•Resolve promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices.
•Tracking the sales expenses and analyzing the sales reports of the sales team.
•Conducting a customer-focused seminars.
•Completing a quarterly sales meeting data, templates, and presentations.


Billing and Underwriting Staff

Sales Merchandiser at Al Seer
  • United Arab Emirates
  • June 2013 to April 2009

Routine Sales Call Cycle for Existing Retail Listing.
•Present New Product Introductions/Presentations to retail partners.
•Process and Follow up on all orders as necessary.
•Coordinate demos and trainings as necessary.
•New store opening and store reset support for Natural Food and Specialty Retailers.
•Merchandising and Retail Support for accounts as directed by the Sales Manager.
•Maintain stores sets/testers/merchandising units/displays/product literature as warranted.
•Work with Sales Manager to conduct broker trainings.
•Utilize market data (rankings, sales trends, etc.) to improve placement and retail support.
•Develop relationships at store, wholesale and manufacturer level.
•Support the Team with support for trade shows and special events as necessary.
•Communicate with Sales Manager regarding sales issues/objectives.

at Promodiser
  • March 2009 to March 2009
Encoder at Del Monte Philippines
  • September 2008 to January 2009
at G.E Money Bank Philippines
  • August 2008 to August 2008
Secretary at Del Monte Philippines
  • Philippines
  • July 2007 to May 2008

Education

Diploma, Computer Programming
  • at Colegio ng Lungsod ng Batangas
  • January 2008

making program, can operate any kind of Microsoft office

Specialties & Skills

Project Sales
Documentation
Customer Care
Admin Assistant
TELEPHONE SKILLS
BUDGETING
CUSTOMER RELATIONS
DOCUMENTATION
MICROSOFT MONEY
PROGRESS
PROJECT MANAGEMENT
PROPOSAL WRITING
ATTENTION TO DETAIL

Languages

English
Expert