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Everlyn Meneses, Bank Teller

Everlyn Meneses

Bank Teller·United Coconut Planters Bank

United Arab Emirates

Bachelor's degree, BUSINESS ADMINISTRATION

Work experience

Total years of experience: 3 years, 5 months

Bank Teller

September 2018 - November 2019

United Coconut Planters Bank

Philippines

September 2018 - November 2019

• Provides account services to clients by receiving deposits and loan payments; process check encashment and withdrawals; answering questions in person or on telephone; referring to other bank services.
• Records transactions by logging accountable forms; Manager’s check, official receipts, passbook and other special services; preparing currency transaction reports
• Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch representative
• Completes special requests by closing accounts; taking orders for checks; exchanging foreign currencies.
• Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; turning in excess cash to head teller; maintaining supply of cash and currency.
• Printing and reviewing day to day reports.
• Complies with bank operations and security procedures.
• Contributes to team effort by accomplishing related results as needed.

Company industry:
Banking
Job role:
Banking

Customer Service Assistant

April 2015 - May 2017

Market Strategic Firm, Inc.

Philippines

April 2015 - May 2017

• Bills Payment - processes payment for utilities, real state, credit cards, booking, contributions and loans, etc.
• Mall Information booths - assists customers regarding mall directions and concerns.
And also sells prepaid products.
• Government Services - processes PSA (Philippines Statistics Authority) Birth Certificate, Marriage Certificate,
Death Certificate and CENOMAR, DTI business registration, SSS and Pag-Ibig contributions and loans.

Company industry:
Fashion & Apparel
Job role:
Sales

Education

New Era University

January 2015

January 2015

Bachelor's degree, BUSINESS ADMINISTRATION

Philippines

IN

Skills

MS Office tools
Expert
MS Office tools
Expert
Complaints Handling
Expert
Complaints Handling
Expert
Cash Handling
Expert
Cash Handling
Expert
Teller
Expert
Teller
Expert
Customer Service Skills
Expert
Customer Service Skills
Expert
CASH HANDLING
Beginner
CASH HANDLING
Beginner
COMMUNICATION SKILLS
Beginner
COMMUNICATION SKILLS
Beginner
CUSTOMER RELATIONS
Beginner
CUSTOMER RELATIONS
Beginner
CUSTOMER SERVICE
Beginner
CUSTOMER SERVICE
Beginner
CUSTOMER SERVICE SKILLS
Beginner
CUSTOMER SERVICE SKILLS
Beginner

Languages

English
Expert
Tagalog
Native Speaker