CEO Office Manager
Ax Capital
Total years of experience :20 years, 3 Months
Administration:
Oversee the front desk, telephone and email correspondence, ensure all employees have company email banners and business cards, ordering of office supplies as well as making sure the pantry is fully stocked, overall maintenance of the office, Agency registration with Developers and renewals, RERA registration for all employees, Renewal of Ejari, submission of monthly reports.
HR:
Induction and introducing of company policies and culture, Correspond with the PRO for visa processing, record keeping of all employee documents, renewal of contracts and Emirates IDs and Insurance.
Finance:
Ensure all commission are payed out in a timely manner, assist the Accountant with invoicing, record keeping of commission transfers, cheques and expenditures, responsible for petty cash, ensure that all invoices are in order for quarterly VAT calculations.
Created course plan and monthly lesson plans and execution of lessons based on course objectives.
Initiated and introduced extra classes, e.g cooking, art and agriculture classes to generate more income.
Created tests and assignments to evaluate students' progress
Scheduled and conducted parent teacher meetings and kept a good relationship with parents.
Involved in recruitment and selection process of new teachers.
Assisted CEO with marketing and branding of the center.
Coordinated ongoing training and personal development classes for front of house staff members.
Managed new employee orientation training process.
Developed surveys to identify training needs.
Implemented departmental systems and procedures to better align workflow process.
Execution of training programs.
Involved in recruitment and selection process.
Conduct pre-shift briefing and maintained high standards of service
Assisted with recruitment process and induction and training of all new staff members.
Introduced and implemented additional steps of service and menu training activities.
Balanced daily sales and make management reports.
Cross check of entire restaurant, managed food pass and ensuring guest satisfaction.
Excelled in delivering high standards of customer service.
Promoting the brand and constantly updating staff as well as guests.
Introduced and implemented training activities to refresh menu and brand knowledge.
Monitored closely order quality and ensured company standards were maintained.
Efficiently resolved customer queries, feedback and complaints.
Ensured smooth operation of daily restaurant activities.
Responsible for opening and closing of the restaurant.
Conducted induction and training of new staff members.
Created weekly work schedule for all staff.
Assisted the manager with cash outs and Day End.
Managed daily operations of the bar and restaurant.
Responsible for recruitment and training.
Implementation of company rules and ethics.
Managed finances, daily cash flow and banking, payment of suppliers and company costs.
Kept record of all accounts.
Managed daily operations of the bar and restaurant.
Responsible for recruitment and training.
Implementation of company rules and ethics.
Managed finances, daily cash flow and banking, payment of suppliers and company costs.
Kept record of all accounts.
Created handmade African inspired jewelry.
Sourced and handpicked all material.
Kept good relationships with suppliers.
Controlled and maintained costs, sales and revenue.
Diploma in Office Management and Technology.