business analyst
AWC Software Pvt Ltd
Total years of experience :6 years, 1 Months
• Provided executives with Business Process Management Tools (BPM) and use various methods to discover, model, analyze, measure, improve, optimize, and automate Business processes.
• Develop business analysis using requirements such as scope, processes, alternatives, and risks.
• Analyze client’s business requirements and processes through document analysis, and workflow analysis.
• Communicate client’s business requirements by constructing easy-to-understand data and process models.
• Liaise between business and technical personnel to ensure a mutual understanding of processes and applications.
• Identify and reconcile errors in client data to ensure accurate business requirements.
• Draft and maintain business requirements and align them with functional and technical requirements.
• Facilitate monthly meetings with clients to document requirements and explore potential solutions.
• Managing issues/incident related to project and their correction.
• Ensuring goals are met in areas including client satisfaction, and team member performance.
• Implementing and managing changes and interventions to ensure project goals are achieved.
• Ensure that the day-to-day operations of a
business run smoothly.
• Suppliers Accusations.
• Partnerships with Service Providers.
• Draw up Monthly budgets.
• Monitoring Finance, Accounts and Staffing.
• Monitoring the work assigned to Freelancers.
• Partnered with Suppliers for new products
category on the platform authored required
documents managed and tracked development.
• Monitoring customer accounts and solution
provider to trade-related transactions.
• Maintaining all quality and procedural standard
within the branch.
• Managing the day to day running of the branch.
• Maintaining and monitoring the Banks internal
Suspense and Receivables account.
• Handling customer queries and provides
solutions for different trade transaction.
• Taking care of Buyers Credit of the importers
and sending LOU.
• Taking care of Import transactions Direct Import
and Advance Import Payments.
• Handling of Import collection Bills- Lodgment
and Payment.
• Resolving customer queries and advising the
documentation for Import Transaction.
• Keeping track of outstanding Bill of Entries
through sending regular tracers to Customers.
• Pre-processing of all the documents which are
received at TRADE desk.
• Handling customer calls and queries.
• Maintain and update the details of documents
which are received thru fax.
• Scrutiny & Processing of Outward Remittances.
• Scrutiny & Processing of import collection bill
received from overseas bank or supplier.
• Updating bill of entry.
Bachelors of Business Administration with specialization in Banking and insurance