Gohar Ali

Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.
Performing disaster recovery operations and data backups when required.
Protecting data, software, and hardware by coordinating, planning and implementing network security measures.
Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.
Replacing faulty network hardware components when required.
Maintaining, configuring, and monitoring virus protection software and email applications.
Monitoring network performance to determine if adjustments need to be made
Conferring with network users about solving existing system problems.
Manage, Administration of Server 2003, 2008 & 2012 ADS
• Configuring and troubleshooting Active Directory domain services, Active directory maintenance, administration using AD Manager plus & AD Audit, Group policy creation.
• Configuring and managing DNS and DHCP
• Managed user accounts, exchange accounts, distribution groups & account policies in Active Directory.
• Good knowledge in Windows AD, DNS, DHCP, FTP, ISA Servers
• Using the Symantec VERITAS backup software for restoring system files/folders.
• Updating of Critical patches & Windows updates for all machines through MS Software Update Services
• Installing, configuring and troubleshooting problems in XP, Win 7 clients systems.

Extensive knowledge of PC/LAN-WAN communications hardware and software in multi-protocol environment.
• Installing and configuring computer hardware operating systems and applications.
• Monitoring and maintaining computer systems and networks, talking with staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues.
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
• Providing support, including procedural documentation and relevant reports.
• Setting up new users' accounts and profiles and dealing with password issues.
• Responding within agreed time limits to call-outs.
• Working continuously on a task until completion (or referral to third parties, if appropriate).
• Prioritizing and managing many open cases at one time.
• Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers etc.
• Testing and evaluating new technology;
• Maintaining / Updating the LAN/WAN diagram and complete inventory of network hardware along with interfaces, IP address, IOS version etc.
• Installation, configuration and Networking of Routers and Switches
• Testing/Configuration of CISCO Routers i.e. 26xx, 28 xx, 3650, 72 xx, 76 xx series.
• Testing/Configuration of CISCO Switches (CATALYST) i.e. 29 xx, 35 xx, 65 xx series.
• Configuration of CISCO Wireless Access Points (AP).
• Configuring different Routing Protocols (RIP, IGRP, EIGRP OSPF and BGP).
• Responsible for Installation, Updates, Testing, Office Applications and deployment of machine running Windows 2000/XP/2003 Server.
• Designed Virtual Private Network (VPN) site to site and remote access solutions
• Supervise all daily and weekly IT procedures and reports.
• Maintenance and management of security devices, including, but not limited to maintaining firewall services to restrict network protocols and traffic, detecting intrusions or unauthorized access to networks, systems, services, applications or data.
• Cisco Instructor for Teaching CCNA.
• Extensive knowledge of PC/LAN-WAN communications hardware and software in multi-protocol environment.

Design, Implement Preventive Maintenance for all IT hardware & Software.
•Responsibility for all IT related issues (Networking and remotes sessions).
•Installation and configuration of windows 2000 Professional & Windows XP professional.
•Internetworking of Head office with Branch offices.
•Networking, Hardware/Software troubleshooting.
•Administrate VPN client’s connection and sessions.
•Installation, configuration, and Networking of Routers and Switches
•Maintained computer solutions network environment, including desktop PCs.
•Maintained Data Backup Policies.
•Worked in routers and solved client problems.
•Solved client’s hardware and LAN problems.