Habiba Alsarraj, Office Manager

Habiba Alsarraj

Office Manager

Growthway Tech DMCC

Location
United Arab Emirates - Dubai
Education
Diploma, Banking and Finance
Experience
12 years, 5 Months

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Work Experience

Total years of experience :12 years, 5 Months

Office Manager at Growthway Tech DMCC
  • United Arab Emirates - Dubai
  • My current job since February 2021

Determine and formulate the objectives required to control the
performance of the office of the general director.
Office management including HR and recruitment.
Legal documentation, translations, and creation of documents.
Supervising the day-to-day business processes.
Finalizing the company setup process with the concerned authorities

CRM Executive at Majid Al Futtaim
  • United Arab Emirates - Sharjah
  • June 2020 to January 2021

Ensure exceptional customer experiences from friendly check in to
efficient checkout
Handle customer's complaints and queries professionally and
effectively for mutually beneficial, positive outcomes
Carry out day-to-day reception duties accurately and efficiently

Business Advisor at Europe emirates group DMCC
  • United Arab Emirates - Dubai
  • September 2019 to August 2020

Open and maintain customers accounts
Draft and present proposals tailored specifically as per clients needs and getting them signed and paid after presenting them to the clients
Managing clients quarterly reviews and making sure client is well updated with the company's requirements at the time of the review

Business Development Executive at DMCC
  • United Arab Emirates - Dubai
  • March 2013 to June 2019

Identify the clients' businesses and requirements Conducted final inspections on the day of the event to ensure everything adheres to the client's standards Present DMCC fees, benefits and the setup process to interested clients
Face clients at the front desk of DMCC and answered all walk-ins queries

Call Center Agent at Etisalat
  • United Arab Emirates - Ajman
  • September 2011 to December 2012

101 Mobile services

Call Center Agent at Etisalat
  • United Arab Emirates - Ajman
  • September 2011 to December 2012

101 Mobile services

Education

Diploma, Banking and Finance
  • at emirates institute for banking and financial studies
  • September 2009

Specialties & Skills

Business Development
Customer Focus
Customer Service Oriented
Management
Customer Facing
Business Strategies
Client Relations
Events planning
Marketing
market research
Business development
Communications
marketing communications
digital marketing
office work
operation
office administration
office management

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

MS EXCEL SKILLS COURSE – LEVEL 1 (Certificate)
Sales Academy - Building the foundation (Certificate)
Email etiquette (Certificate)
Interpersonal Skills (Certificate)
Stress Management (Certificate)