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hamza mehmood, Sales Executive / Educational Counsellor / Business Development Executive

hamza mehmood

Sales Executive / Educational Counsellor / Business Development Executive ·Leaders Training Center

Qatar

Diploma, Business Managment

Work experience

Total years of experience: 12 years, 4 months

Sales Executive / Educational Counsellor / Business Development Executive

April 2022 - Present

Leaders Training Center

Doha, Qatar

April 2022 - Present

Spearhead B2B and B2C sales and marketing initiatives for professional development courses.
Achieved a 7% increase in product sales, contributing to a 15% growth in total annual revenue.
Manage the full customer service lifecycle, ensuring high client retention through effective relationship
management.
Develop and implement sales strategies to promote specialized certification programs to corporate clients.
Company industry:
Training & Education Center
Job role:
Sales

Customer Support Manager

February 2020 - March 2022

Fast Interior Removals Ltd

London, United Kingdom •Remote

February 2020 - March 2022

Managed customer support operations for a London-based removals and storage provider.
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Optimized inquiry handling processes to ensure rapid and professional responses to client needs.
Resolved complex customer queries and logistical challenges to maintain service excellence.
Coordinated with cross-functional teams to streamline storage and removal bookings.
Company industry:
Home & Office Furniture
Job role:
Customer Service and Call Center

International Sales Executive

March 2017 - July 2019

Allainet

Rawalpindi, Pakistan

March 2017 - July 2019

Company industry:
Sales Outsourcing
Job role:
Sales

International Sales Executive

March 2017 - July 2019

Allainet Pvt Limited

Rawalpindi, Pakistan

March 2017 - July 2019

Specialized in international B2B and B2C sales for a multinational software house.
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Utilized over seven years of telemarketing expertise to identify and secure new business opportunities.
Promoted business-critical software solutions to clients across the UAE, UK, and Canada.
Collaborated with technical teams to demonstrate how software products increase client revenue.
Company industry:
IT Services
Job role:
Sales

Team Lead

March 2013 - September 2014

Kareemiya Technology

Rawalpindi, Pakistan

March 2013 - September 2014

Provided leadership and direction to sales teams to meet and exceed business objectives.
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Implemented performance-tracking metrics that drove the business toward higher operational levels.
Mentored junior staff on effective sales techniques and business development strategies.
Monitored daily KPIs to ensure the team consistently met departmental revenue goals.
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Information Technology

Team Lead

January 2013 - September 2014

Kareemiya Technologies

Rawalpindi, Pakistan

January 2013 - September 2014

Company industry:
Telemarketing
Job role:
Information Technology

CSR

April 2011 - December 2012

Convergys Solution

Rawalpindi, Pakistan

April 2011 - December 2012

Attending Costumers.
•Promoting New launches, handling stock inventory.
•Maintaining store display, highlighting offers & discounts (Store Level).
•Handling costumer Queries.
•Prepare Daily/Weekly/Monthly Report in Timely manner.
•Taking initiative & accepting responsibilities.
•Ability to handle job independently.
•Willing to work extra hours to cope with work load.
•Use assignment as challenge for growth and development.
•Ability to work under pressure.
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

CSR (Customer Service Representative)

April 2011 - December 2012

Convergys Solutions

Rawalpindi, Pakistan

April 2011 - December 2012

Delivered high-quality inbound customer support, consistently achieving top performance marks.
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Recognized as the Top Sales Representative for seven consecutive months.
Leveraged CRM tools to manage client data and track sales progress efficiently.
Resolved technical and service-related issues, ensuring a positive brand experience for every client.
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Education

innovative college of Professional Studies

August 2025

August 2025

Diploma, Business Managment

Pakistan

GPA (rating): Excellent

GPA (rating): Excellent

becon light school

April 2012

April 2012

High school or equivalent, CSR

Pakistan

Skills

MICROSOFT EXCEL

Beginner

MICROSOFT OFFICE

Beginner

QUICK LEARNER

Beginner

SALES

Beginner

Customer Service

Expert

LANGUAGES

Expert

Business Management

Expert

Languages

English

Expert

Urdu

Expert

Training and Certifications

Certifications
Business Management Level 6 OTHM
OTHM
Aug 2025