Sale & Social Media Specialist
optimize marketing and advertising company
Total years of experience :4 years, 9 Months
Achievements:
• Increased sales of assigned clusters/clients by over 400%
• Improved the performance of the customer service department
• Succussed in closing monthly and yearly sales targets
• Built long lasting relationships and ensured brand loyalty
Responsibilities:
• Handling Social media marketing
• Create Content that engages followers
• Supervising the design of advertisements And Social Media posts
• Analyze data to improve social media strategy
• Handling the Online Marketing
• Supervising the paid ads include google Adwords, tiktok, snapchat, Instagram etc ..
• SEO Google Ads
• Web development content creation
• Tele-sales activities promoting the services provided by Optimize
• Collecting and analyzing customer data aiming to understand their needs
• Persuade customers of the importance of Paid Marketing campaigns
• Follow-up with customers on the performance of the advertisements
• Build relationships with customers to retain them and repeat campaigns
My responsibilities :
- Receiving calls from clients (inbound), and handle customer service appropriately
- Explaining all services of Ooredoo
- Answer calls in a timely and professional Manner
- Resolve customers issues and ensured customers satisfaction
My achievments :
-Capable of receiving up to 100 calls per day.
-Resolved all customer problems and answered all queries
- Maintained professional manner and conduct despite pressure of incoming calls.
training
marketing