Issa Itani

• Developed information security policies, advised on governance and regulations issues
• Assessed workforce security awareness and engaged the community in information security and privacy awareness activities.
• Audited and regularly reviewed policy compliance, systems’ procedures, and configurations
• Assumed and advised on the risk analysis and mitigation activities pertaining to security and privacy within IT projects and operations activities
• Participated in the acquisition lifecycle of systems and technology
• Supported the design and assessed the measures of secure systems and networks
• Investigate any violation or abnormal activity reported by the team
• Identified weakness areas and advised on the required actions to remediate them

• Implemented and reviewed security architecture for governmental and non-governmental clients
• Handled the day-to-day security operations including threat monitoring and vulnerability detection
• Performed vulnerability assessments, penetration tests, and security audits
• Hardened servers and endpoints using international standards
• Served as an Information Security subject matter expert, led and or contributed to the planning, implementation and support of information security projects
• Provided technical training related to network security and offensive security for the internal team
• Automated the reporting mechanism regarding threats

• Performed vulnerability assessments, penetration tests, and security audits
• Researched, planned, and designed robust security architecture
• Complied clients’ infrastructure with PCI-DSS
• Automated the workflow when possible using different scripting and programming languages
• Researched security standards, and protocols
• Performed reverse engineering on mobile apps

• Microsoft Auditor (SAM)
• Install and configure and manage Active Directory (GUI & Powershell Scripts)
• Install and configure and manage Windows Server 2008 and 2012
• Install and configure Linux VMs (Redhat and CentOS)
• Manage public DNS (GoDaddy, DomainMonster, ...)
• Install and configure and manage Trend Mirco products (XGen Endpoint Security, Deep Discovery Inspector, Worry Free, ...)
• Virtualization (Hyper-V, VMware)
• Azure (Create and manage VMs)
• Manage Exchange (2010, 2013, 2016)
• Office 365 (Exchange Online, AD Sync, Security & Compliance, Sharepoint online, Migration from on premises or Google)
• Networking (Firewalls configuration, Infrastructure (cabling and switching))
• Support customers with Linux box (Backup, Firewall (IPTables, Tui)
• Manage and support backup solution (Backup Exec, Acronis and Commvault)
• CRM & SQL Installation

• Supervise and support the team. Create an environment oriented to trust which opens communication, creative thinking & cohesive team effort
• Handle complaints (from both staff and customers)
• Assist with promotional events
• Assist with opening branches
• Ordering stock
• Complete paperwork (Checklists)
• Financial responsibilities (Cash closing, deposit cash in the bank account of the company)
• Report to top management
• Prepare the weekly schedule for the staff