James Kamau

• Checked all set-ups, and organized the side station before and after the
operation of each shift as per side station set up standard and cleared tables
and plates, glassware, etc. when required.
• Created a warm guest dining experience through a personalized approach
and attention to detail. Recorded transactions in the MICROS system correctly
and timely
• Checked-in with guests to assure satisfaction with each course and beverage.
• Maintained thorough menu knowledge to sufficiently answer questions
regarding menu item sourcing, ingredients, and cooking methods.
• Kept server areas clean and stocked to increase efficiency while working
tables.
• Inspected dishes and utensils for cleanliness.
• Monitored dining rooms for seating availability as well as service, safety, and
well-being of guests.

• Served the guests with all F&B requirements during their stay in an attentive
and efficient way.
• Quickly and clearly communicated dining orders to kitchen staff, directing
attention to special requests or dietary restrictions.
• Carried out complete opening, closing, and shift change duties to keep the restaurant working efficiently and teams ready to meet customer needs.
• Printed dining checks with total due, collected payment, and offered receipts
to complete transactions.