Janina Marie Ramos, Automotive Service Adviser

Janina Marie Ramos

Automotive Service Adviser

Abdullah Abdulghani and Bros. W.L.L.

Lieu
Qatar - Doha
Éducation
Master, Business Administration in Engineering Management
Expérience
14 years, 4 Mois

Partager Mon CV

Empêcher usager


Expériences professionnelles

Total des années d'expérience :14 years, 4 Mois

Automotive Service Adviser à Abdullah Abdulghani and Bros. W.L.L.
  • Qatar - Doha
  • Je travaille ici depuis juillet 2020

Focus on answering customer questions, scheduling appointments and helping the customer determine what services they may need based on vehicle maintenance issues. Assisting and receiving vehicles during scheduled maintenance.

Automobile Service Advisor à United Cars Almana
  • Qatar - Doha
  • février 2016 à décembre 2019

Initiate automotive services and repairs by ascertaining performance problems and services requested. Verifying warranty and service contract coverage. Developing estimates, writing repair orders and maintaining customer rapport and records.

financial advisor à Axa Life Insurance
  • Philippines - Manille
  • juillet 2015 à avril 2016

Recommends investment products and services that are suitable for prospects and client based on their objectives, resources, time horizon, risk profiles and preferences.

Automotive Service Advisor à Motor Image Pilipinas, Inc
  • Philippines - Manille
  • avril 2010 à janvier 2016

Ascertains automotive problems and services by listening to customer's description of symptoms, clarifyung descriptions of problems, conducting inspections, taking test drives, checking vehicle maintenance records, examining service schedules. Verify warranty and service contracts.

customer service representative à Aegis- People Support/Verizon Business
  • Philippines
  • août 2009 à mai 2010

Éducation

Master, Business Administration in Engineering Management
  • à Universidad Catolica San Antonio de Murcia
  • juillet 2022
Baccalauréat, Arts and Languages
  • à polytechnic university of the Philippines
  • mars 2010
Baccalauréat, Administration and Business Administration
  • à centro escolar university
  • mars 2008

Specialties & Skills

Learning and Development
Training
Customer Service
Business Development
Customer Relations
Literature Writing
Microsoft Office
Corporate Communication
Teaching and Training Development
Speech Communication
Teamwork
service operations
operation
negotiation
vehicles

Profils Sociaux

Site Web Personnel
Site Web Personnel

Le lien a été supprimé pour non-respect des conditions d'utilisation. Veuillez contacter l’équipe d'assistance pour plus d'informations.

Langues

Anglais
Expert
Filipino
Langue Maternelle
Arabe
Débutant
Espagnol
Débutant

Adhésions

Rotary Club of the Philippines
  • member
  • March 2008

Formation et Diplômes

Licensure Examination of PIC for Variablel Insurance (Certificat)
Date de la formation:
July 2015
Valide jusqu'à:
July 2018
Licensure Examination of PIC for Traditional Insurance (Certificat)
Date de la formation:
July 2015
Valide jusqu'à:
July 2018
Subaru Top Service Advisor 2014 (Certificat)
Subaru Service Advisor Technical Training (Formation)
Institut de formation:
Motor Image, Inc.
Subaru Service Advisor Customer Service Training (Formation)
Institut de formation:
Motor Image Inc.
Service Advisor Training Development (Formation)
Institut de formation:
FCA
Service Advisor Training Quarterly Requirements (Formation)
Institut de formation:
FCA
Service Advisor Training Process and Skills Knowledge (Formation)
Institut de formation:
FCA
Service Advisor Training Orientation (Formation)
Institut de formation:
FCA

Loisirs

  • cooking and baking
  • swimming
  • Writing